Assistant Employment Adviser - Part Time (Bournemouth)

Seetec Business Technology Centre; Bournemouth; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading employment support organization is seeking an Assistant Employment Adviser in Bournemouth. This role involves supporting participants in their job search and organizing job-related activities. Candidates should have a strong understanding of the local job market, a GCSE in English and Maths, and experience in target-driven settings. Competitive salary and various benefits offered.

Benefits

25 days annual leave

Pension scheme

Healthcare Cash Plan

Qualifications

• Good working knowledge of the local labour market.
• Fully IT literate, including modern digital technologies.
• Experience delivering services to meet quality standards.

Responsibilities

• Support participants in finding and sustaining employment.
• Organise and conduct job club activities for participants.
• Act as a point of contact for in-work participants.

Skills

Knowledge of the local labour market

IT literacy

Experience in a target-driven environment

Education

GCSE or equivalent in English and Maths at Grade C or above

Tools

Microsoft Office 365

Job description

Do you have a positive and engaging personality, along with a genuine desire to help others on their journey back into employment? If so, then we could have the ideal role for you, as we're recruiting an Assistant Employment Adviser to join our amazing team!

The role of Assistant Employment Adviser is to support our participants to find and sustain employment. Working alongside our Employment Advisers, you’ll provide direct support to participants by helping with their job search and identifying appropriate self‑development opportunities. You’ll also organise and conduct job‑club activities, either one‑to‑one or group, to assist with CVs and job applications.

We welcome candidates from diverse backgrounds and experiences – we’re not looking for someone who ticks every box, just for someone with an engaging personality, who is comfortable working with a diverse group of people and can provide a warm and welcoming experience to help our customers in their first steps back into employment.

In return for your dedication, knowledge and commitment, we’re offering a competitive salary of £24,242.40 – £26,345.40 pro rata p.a (dependent on experience) and the following additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (you can buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the Seetec Group.

Key Responsibilities

• Meet, and strive to exceed personal performance targets (Key Performance Indicators) and Customer Service Standards whilst ensuring quality and compliance standards are achieved.
• Make initial outbound welcome calls to engage Participants following a referral to the scheme and sensitively handle any Participant concerns about joining the scheme or returning to work.
• Conduct welcome/introduction meetings for small groups or individuals (mandatory and voluntary), either face‑to‑face or via phone or video call, gathering identification evidence and completing all necessary start administration requirements for DWP.
• Undertake initial assessments with customers, identifying potential barriers restricting the Participant moving into employment, update records and book them onto follow‑up meetings with their designated Employment Advisor.
• Organise and undertake job search/job club activity on a 1‑2‑1 or group basis – for example, preparing CVs, supporting applications, promoting relevant job opportunities to customers, Reverse Marketing of Participants to employers etc.
• Act as a point of contact, provide telephone/online support to a caseload of in‑work Participants.
• Provide regular reviews and ad‑hoc support and advice to enable Participants to maintain employment – by ensuring effective and quality support is provided within the workplace.
• Work collaboratively with Employment Advisors to ensure that in‑work plans are in place and undertaken, reviewing the achievement of SMART development targets.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Source suitable job opportunities within the local labour market and support the Employer Engagement Team with recruitment events and bulk vacancy campaigns.
• Undertake direct marketing to employers using digital media e.g. email, LinkedIn, Facebook, Twitter etc.
• Provide necessary pre‑employment support, e.g. travel planning, work wear etc. and maintain ongoing support to Participants upon entering employment where required.
• Support with Exit Reports as Participants leave the programme.
• Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.

Skills and Experience

Essential

• A good working knowledge of the local labour market in the specified geographical locations.
• GCSE or equivalent in English and Maths at Grade C or above.
• Fully IT literate – using a range of Microsoft Office programmes including 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business.
• Experience of working in a target‑driven environment.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• Knowledge of the employability industry.
• Experience of working with people in the provision of information, advice & guidance.
• Full driving licence to enable deployment across a specified geographical area (region), when required.

Additional Information

SEETEC is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year. We are committed to empowering people to better their lives and support individuals from all walks of life to enter and progress in the world of work. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

SEETEC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We do not discriminate against ex‑offenders and our full policy statement of Ex‑Offenders can be found on our website under About us.

Location: Office‑based role, working in Bournemouth. Hours: 18.5 hours a week. Closing Date: 2 December 2025.