Assistant Digital Analyst

Prime Recruitment Services Limited; Belfast City District; On-site; GBP 20,664 - 27,552; Full time

Job summary

Belfast City Council is seeking an Assistant Digital Analyst to support digital infrastructure and cyber security within the Digital Services team. You will work on Cloud Services & Server Administration or Cyber Security, developing your technical expertise while delivering reliable IT services to the public.

You will be involved in supporting enterprise systems, documenting configurations, and collaborating with experienced analysts on future technology projects.

Qualifications

• Five GCSEs (A-C), including English.
• ICT training programme or 1 year of IT/IS work experience.

Responsibilities

• Support the Council's digital infrastructure and ensure security, reliability and efficiency.
• Assist in server administration, cloud services and cybersecurity tasks.
• Provide technical support to colleagues and contribute to documentation.
• Participate in digital projects and develop technical knowledge across technologies.
• Help maintain secure, resilient IT services for internal users.

Skills

Problem solving

Analytical thinking

Communication skills

Customer-focused

Teamwork

Education

Five GCSEs including English

Third-level IT qualification desirable

Job description

Launch Your IT Career with Belfast City Council

Assistant Digital Analyst

Cloud Services & Server Administration | Cyber Security

Technology that keeps a city running. A career that keeps you growing.

Wage £17.18 per hour

Are you passionate about technology, problem-solving and making a real impact? Do you want to build your career in one of Northern Ireland's largest and most progressive public sector organisations?

Belfast City Council is looking for motivated, curious and customer-focused Assistant Digital Analysts to join our Digital Services team. Whether your passion lies in Cyber Security or Cloud Services & Server Administration, this is an exciting opportunity to develop your technical expertise while helping deliver the digital services that thousands of people rely on every day.

This isn't just another IT support role. It's an opportunity to work with modern infrastructure, enterprise technologies and experienced professionals who will help you grow your skills and develop your career.

What You'll Be Doing

As an Assistant Digital Analyst, you'll play a key role in supporting the Council's digital infrastructure and ensuring our technology services remain secure, reliable and efficient.

Depending on your placement, you'll work within either:

Cloud Services & Server Administration

• Support physical and virtual server infrastructure
• Administer operating systems and backup environments
• Help maintain both on-premise and cloud-hosted services
• Monitor, troubleshoot and optimise critical systems
• Contribute to infrastructure improvements and future technology projects

Cyber Security

• Support enterprise security systems and technologies
• Assist in managing firewalls and security applications
• Help protect Council systems against cyber threats
• Monitor security alerts and investigate potential incidents
• Contribute to maintaining a secure digital environment across the organisation

Alongside your specialist area, you'll also:

• Provide technical support to colleagues across Council sites
• Help deliver reliable IT services and excellent customer support
• Assist with system configuration, implementation and documentation
• Work with experienced analysts on exciting digital projects
• Develop your technical knowledge across a wide range of technologies
• Contribute ideas that improve services and enhance user experience

Who We're Looking For

We're looking for people who enjoy solving problems, learning new technologies and helping others.

You’ll thrive in this role if you are:

• Passionate about technology
• Curious and eager to learn
• A strong communicator
• Customer-focused
• Analytical and organised
• Able to prioritise work in a busy environment
• A collaborative team player

Whether you're beginning your IT career or already have experience and want to develop further, we'd love to hear from you.

Essential Requirements

You must have:

• Five GCSEs (Grades A-C), including English (or equivalent)

AND EITHER

• Successfully completed an ICT training and development programme designed to prepare candidates for a career in Information Technology

OR

• At least one year's relevant experience in Information Systems or Information Technology.

Desirable Experience

Applications will be particularly welcomed from candidates with experience in:

Server Administration

• Server configuration and support
• Hardware support
• Operating systems
• Backup technologies
• Cloud infrastructure

Cyber Security

• Security administration
• Firewalls
• Endpoint security
• Cyber security technologies
• Security monitoring

A relevant third-level IT qualification is also desirable.

Why Join Belfast City Council?

When you join Belfast City Council, you're joining an organisation committed to investing in its people.

You’ll benefit from:

• Meaningful work that supports your local community
• Opportunities to specialise in Cyber Security or Cloud Technologies
• Ongoing training and professional development
• Exposure to enterprise-scale IT environments
• A supportive and collaborative team
• Excellent career progression opportunities
• A culture that values innovation, inclusion and continuous improvement

Every day brings new challenges, new technologies and new opportunities to grow.

Make an Impact

Technology underpins almost every service Belfast City Council delivers-from protecting critical infrastructure to enabling staff to support communities across the city.

As an Assistant Digital Analyst, your work will help ensure those services remain secure, resilient and ready for the future.

If you're ready to build your career in Digital Services while making a genuine difference, we'd love to hear from you.