Assistant Depot Manager

One Stop Hire Ltd.; Sunderland; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and fast-growing company that values your contributions! In this role, you'll support the Depot Manager while ensuring exceptional customer service and optimal equipment utilization. Your expertise in the tool and plant hire industry will shine as you build strong relationships with colleagues and customers alike. With a commitment to your career progression and a collaborative work environment, this is an opportunity to make a real impact in a thriving organization. If you're passionate about delivering top-notch service and eager to grow, this position is perfect for you!

Benefits

Bi-annual profit share bonus scheme

Pension Scheme

Life assurance benefit

Healthshield

27 days annual leave plus Bank Holidays

Birthday leave

Wagestream

Cycle to Work scheme

Uniform provided

Qualifications

• Experience in tool or plant hire background is essential.
• Strong customer focus with excellent communication skills.

Responsibilities

• Support the Depot Manager in managing depot operations.
• Maintain stock levels to meet customer demands effectively.
• Provide expert advice to customers on product alternatives.

Skills

Customer Service

Organizational Skills

Communication Skills

Teamwork

Computer Literacy

Job description

One Stop Hire Ltd is the UK's fastest-growing provider of hire, sales, and training for small tools, access systems, plant, lifting equipment, and more. With over 30 locations, we pride ourselves on exceptional customer service, delivering on our promise of “YES” to every challenge.

We live by our core values:People Matter, Safety First, and Environmental Awareness.

Location:Unit 26 Pallion Industrial Estate, Luxemburg Road, Sunderland SR4 6SJ
Reporting to:Depot Manager

Key Responsibilities:

• Supporting the Depot Manager to manage all aspects of the depot
• Ensuring our customers’ demands are met by establishing and maintaining the correct stock levels to keep optimum equipment utilisation
• Offering an expert advice and recommendations to our customers on our products, their alternatives, or supplementary items to maximise our sales
• Administrating test and run, servicing and doing basic repairs of our equipment in a timely manner
• Developing strong relationships with our colleagues and customers to deliver the highest standards of service possible

Required Skills & Experience:

• Must be from a tool or plant hire background (Construction site related, equipment hire/sales, builders merchant/construction products)
• Customer focused with good organisation skills
• Confident, well-presented and energetic personality who is passionate about the industry
• Outstanding face to face and telephone communication skills
• Ability to work closely with colleagues at all levels as part of a complete team
• Computer literate

Company Benefits:

• Competitive Salary
• Bi-annual profit share bonus scheme
• Pension Scheme and life assurance benefit
• Healthshield
• 27 days annual leave plus Bank Holidays
• Birthday leave
• Wagestream
• Cycle to Work scheme
• Uniform provided

In addition, we have invested in an excellent induction programme and have a commitment to career progression and Employee Learning & Development.

Why One Stop Hire?

Join a dynamic, fast-growing company where your contributions make a direct impact. We offer a collaborative working environment, where innovation and improvement are encouraged, and excellent service is always the goal.

Job Type: Full-time

• Monday to Friday
• Driving Licence (preferred)