Assistant Depot Manager

JR United Kingdom; East Grinstead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the equipment hire industry is seeking an experienced Assistant Depot Manager. This role involves hands-on leadership in a fast-paced environment, focusing on team management, customer service, and operational compliance. The ideal candidate will bring strong expertise in equipment or generator hire, with a commitment to driving performance and safety standards.

Qualifications

• Proven experience in a leadership role within the equipment hire sector.
• Strong commercial understanding of generator hire operations.
• Knowledge of health & safety and industry compliance standards.

Responsibilities

• Supervise depot functions and oversee the generator hire process.
• Act as escalation point for complex customer inquiries.
• Ensure compliance with safety and company standards.

Skills

Leadership

Customer Service

Operational Oversight

Multitasking

Compliance Standards

Tools

Rental Management Systems

Job description

We are seeking an experienced and driven Assistant Depot Manager to support the day-to-day operations of a busy hire depot in the South East. This is a hands-on leadership role, ideal for someone with a strong background in equipment or generator hire who thrives in a fast-paced, operationally focused environment.

Key Responsibilities:

Team Leadership & Operational Oversight

• Supervise and support key depot functions, including:
• Generator PDI Team
• Electrical PDI Team
• Transport & Logistics Team
• Oversee the complete generator hire process, ensuring efficient and timely service delivery
• Liaise with the Asset Management team to maintain optimal stock and fleet availability

Customer Service & Relationship Management

• Act as the escalation point for high-profile or complex customer enquiries
• Support and mentor Rental Controllers to uphold excellent service standards
• Build and maintain strong relationships with key clients and internal stakeholders

Compliance & Safety

• Ensure all equipment meets relevant safety, compliance, and company standards
• Oversee depot health and safety procedures, promoting a culture of safety and accountability
• Maintain high standards across the site, ensuring it reflects company values

Reporting & Analysis

• Provide regular performance updates and operational reports to the Depot Manager
• Use data to drive performance improvements and process optimisation
• Monitor customer satisfaction and team performance metrics

What We’re Looking For:

• Proven experience in a leadership role within the equipment hire or power generation sector
• Strong commercial understanding of generator or plant hire operations
• Demonstrated ability to lead multidisciplinary teams including drivers, engineers, internal sales, and administrators
• Excellent organisational and multitasking abilities
• Proficiency in rental management systems/software
• Strong knowledge of health & safety and industry compliance standards

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Created on 26/06/2025 by JR United Kingdom