Assistant CRM Manager

Zachary Daniels; Doncaster; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A leading UK retail brand is seeking an Interim Assistant CRM Manager for a 12-month maternity cover. The role involves leading CRM strategies, managing a team, and driving customer engagement through various channels. This position offers hybrid working options and a chance to shape CRM strategy in a collaborative environment.

Benefits

Hybrid working model

Supportive team culture

Qualifications

• 2-4 years' experience in CRM or customer communications roles.
• Strong understanding of lifecycle marketing and campaign optimisation.

Responsibilities

• Leading multi-channel CRM campaigns to drive customer value.
• Managing campaign performance reporting and optimising strategies.

Skills

CRM

Data-driven Marketing

Stakeholder Management

Tools

ESPs

CDPs

Job description

This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Zachary Daniels

Business Manager - Zachary Daniels | Recruiting in Marketing, Ecommerce & Creative

Northwest commutable (great flex/ hybrid options) - £35-38k + Benefits

Zachary Daniels are recruiting for an Interim Assistant CRM Manager to join a leading UK retail brand. Only 2 days a week in the office in Doncaster!

This is a fantastic opportunity for an experienced CRM professional to take the reins of an established team and play a key role in delivering intelligent, personalised customer communications that make a real impact. Working across email, SMS and direct mail, you'll help drive engagement throughout the customer lifecycle - from first browse to post-purchase loyalty.

You'll join a high-performing marketing team that values data-led thinking, innovation, and continuous improvement. This is a 12-month maternity cover contract and a great chance to make your mark in a well-known, customer-first business.

What you'll be doing:

• Leading the planning and execution of multi-channel CRM campaigns that drive customer value
• Developing segmentation strategies and refining targeting through deep behavioural understanding
• Owning a robust test and learn roadmap to optimise performance
• Managing campaign performance reporting, turning insight into action
• Supporting broader projects such as integrations, product feeds and CRM tool enhancements
• Overseeing and developing a team of CRM Executives, mentoring their growth
• Managing the CRM budget, focusing on ROI and effectiveness
• Collaborating closely with internal teams and external partners to ensure smooth and strategic campaign delivery
• Continuously improving CRM processes to boost efficiency and results

What we're looking for:

• 2-4 years' experience in CRM or customer communications roles
• Strong understanding of lifecycle marketing and campaign optimisation
• Hands-on experience with ESPs/CDPs (Bloomreach would be a bonus)
• A passion for data-driven marketing and testing strategies
• Experience managing and developing people in a fast-paced environment
• Strong stakeholder management skills - confident working cross-functionally and influencing at all levels
• High attention to detail and a drive for continuous improvement
• Ideally, a background in the retail/ B2C consumer sector

Why you'll love it:

• Join a much-loved UK brand with a loyal customer base and a big vision
• Be part of a collaborative and commercially-minded marketing team
• Own exciting projects that stretch your skills and make a real difference
• Enjoy a hybrid working model with a supportive team culture
• Opportunity to step into a leadership role and shape CRM strategy from day one

If you're ready to hit the ground running and bring a fresh perspective to a top-tier retail CRM team, get in touch with Zachary Daniels today.

BBBH33403

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Sales, and Advertising

• Industries

  Retail Furniture and Home Furnishings, Retail, and Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Zachary Daniels by 2x

Get notified about new Customer Relationship Management Manager jobs in Doncaster, England, United Kingdom.

Sheffield, England, United Kingdom 3 weeks ago

Rotherham, England, United Kingdom 3 weeks ago

Ferrybridge, England, United Kingdom 2 weeks ago

Scunthorpe, England, United Kingdom 3 weeks ago

Wakefield, England, United Kingdom 1 week ago

Pontefract, England, United Kingdom 2 weeks ago

Sheffield, England, United Kingdom 3 days ago

Sheffield, England, United Kingdom 3 days ago

Normanton, England, United Kingdom 1 month ago

Sheffield, England, United Kingdom 1 day ago

Chesterfield, England, United Kingdom 4 days ago

South Yorkshire, England, United Kingdom 1 day ago

Major Account Manager - North of England

Sheffield, England, United Kingdom 2 weeks ago

Normanton, England, United Kingdom 1 month ago

Sheffield, England, United Kingdom 2 days ago

Doncaster, England, United Kingdom 2 weeks ago

Doncaster, England, United Kingdom 2 weeks ago

Castleford, England, United Kingdom 5 days ago

Selby, England, United Kingdom 3 days ago

Aveda - Frasers Meadowhall - Account Manager 22.5 hours

Sheffield, England, United Kingdom 1 day ago

Sheffield, England, United Kingdom 1 week ago

Normanton, England, United Kingdom 2 weeks ago

Sheffield, England, United Kingdom 2 weeks ago

Wales, England, United Kingdom 22 hours ago

Wakefield, England, United Kingdom 2 weeks ago

National Account Manager - High Street Discounters

Pontefract, England, United Kingdom 3 days ago

Aberford, England, United Kingdom 3 weeks ago

Sheffield, England, United Kingdom 2 weeks ago

Wakefield, England, United Kingdom 1 week ago

Partner Relationship Executive (14 month FTC)

Doncaster, England, United Kingdom 3 days ago

Greater Sheffield Area £45,000.00-£45,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.