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Assistant Community Manager

DiSRUPT Recruitment Agency | B Corp

Coventry

On-site

GBP 25,000 - 35,000

Full time

5 days ago

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Job summary

Join a leading provider of luxury student accommodation as an Assistant Accommodation Manager in Coventry. This role focuses on creating a welcoming environment for students, driving sales and managing site operations effectively. You will ensure compliance with health and safety standards while promoting high service levels.

Qualifications

Strong sales and people management skills.
Knowledge of health and safety regulations.
Excellent communication and customer service abilities.

Responsibilities

Achieve sales, renewals, and referral targets.
Manage site open days and tours.
Maintain statutory testing records and ensure staff and residents are aware of emergency procedures.

Skills

Sales management

Communication

Customer service

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DiSRUPT Recruitment Agency | B Corp provided pay range

This range is provided by DiSRUPT Recruitment Agency | B Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from DiSRUPT Recruitment Agency | B Corp

#Purpose driven Search & Talent Strategy with a difference! Co-founder @Includability | Certified B Corp: #Property #Real Estate #Proptech…

Assistant Accommodation Manager for Luxury Student Accommodation

Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety?

Join our clients team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives!

Responsibilities:

Achieve sales, renewals, and referral targets.
Manage site open days and tours.
Maximise profits and customer satisfaction through effective take-over management.
Stay informed on local competition, university status, and student demographics.
Maintain brand standards via physical site upkeep, staff communication, and online presence.
Manage contractors, ensuring compliance with health and safety standards.
Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
Manage incident response and ensure the site remains safe and accessible.
Drive effective and friendly customer communication.
Build strong relationships with university accommodation offices and external agencies.
Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
Maintain high service standards to promote renewals, positive reviews, and referrals.
Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.

Qualifications:

Strong sales and people management skills.
Knowledge of health and safety regulations.
Excellent communication and customer service abilities.
Ability to manage finances and administrative tasks efficiently.

Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!

Working days are Monday to Friday with one Saturday in 3 with a day off in Lieu the following week. Amazing opportunity to work with and support the students in this busy city!

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Management, Customer Service, and Sales
Industries
Hospitality and Real Estate

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