Assistant Commercial Manager - M&G plc.

ZipRecruiter; Stirling; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services company is seeking an Assistant Commercial Manager to support product reviews and enhance customer outcomes. The role involves data analysis, stakeholder management, and ensuring compliance with regulatory requirements.

Qualifications

• Experience in the life and pensions industry.
• Experience with risk reporting frameworks.

Responsibilities

• Lead product reviews for existing IL&P products.
• Analyze product-related data and present findings.
• Manage relevant notifiable events and support projects.

Skills

Communication

Stakeholder Management

Planning

Organizational Skills

Job description

Job Description

At M&G, our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life, and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity, we are creating an exceptional place to work for exceptional talent.

We consider flexible working arrangements for any of our roles and also offer workplace accommodations to support your effectiveness in your role.

The Role: Assistant Commercial Manager - Conduct & Enablement

A key role of the Conduct & Enablement team within the Individual Life & Pensions Business Unit is to ensure that our existing propositions remain appropriate for their target market and deliver the promised outcomes throughout the customer relationship. This involves understanding and delivering all product promises to customers in line with legislative and regulatory requirements.

We are seeking an Assistant Commercial Manager, with experience in the life and pensions industry, ideally with some experience in data analysis and/or reviewing propositions.

In this role, you will support the review of our longstanding propositions, undertake analysis and interpretation of key data points relating to product performance, and identify opportunities for improvement. You will also coordinate management of relevant notifiable events and lead on other ad-hoc projects as required.

This is a great opportunity to support a team focused on helping existing customers achieve good outcomes and meet regulatory expectations.

Key Responsibilities for this role

1. Lead in preparing and completing product reviews for existing IL&P products, following the review schedule and methodology.
2. Analyze product-related data and insights, interpret information, and present findings clearly.
3. Communicate assessment findings effectively.
4. Report on gaps or issues to ensure good customer and business outcomes.
5. Propose enhancements or actions to improve customer outcomes.
6. Manage relevant notifiable events identified by IL&P through to resolution and support breach-related projects.
7. Support and lead ad-hoc projects as needed.

Key Skills and Experience Required:

• Knowledge of life and pensions products.
• Experience with risk reporting frameworks, especially notifiable events.
• Excellent communication and stakeholder management skills.
• Strong stakeholder management abilities.
• Good report writing skills.
• Effective planning and organizational skills to handle multiple priorities.

Work Level: Experienced colleague

Recruiter Name: Phoebe Ewers

We value diversity and an inclusive culture at M&G plc, supported by policies and employee networks that provide opportunities and support for our colleagues. We welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions, and those participating in military service or returning from career breaks.

M&G is proud to be a Confident Leader, and we invite candidates to opt in to this scheme when applying to be assured of an interview if they meet the minimum criteria.

If you need assistance or alternative application methods due to a disability or additional need, please contact us at: [e-mail]