Assistant Centre Manager

Octane Recruitment; Gloucester; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

32 days holiday

Performance bonus

IMI upskilling courses

Career development

Staff discounts

Life Insurance

Pension scheme

Employee Assistance Program

Long service recognition

Maternity/Paternity leave enhancement

Job summary

Our client, a fast-growing UK automotive business, is recruiting an Assistant Centre Manager for their Gloucester retail centre. You will work closely with the Centre Manager to oversee daily operations and drive customer service.

Responsibilities include coordinating workshop staff, managing stock, coaching technicians, supporting commercial sales KPIs, handling customer enquiries and ensuring high operational standards.

Qualifications

• Background in automotive industry.
• Experience in a technical or mechanical environment.
• Strong automotive product knowledge.
• Experience managing multiple priorities in a fast-paced environment.
• Hands-on approach to support the workshop team when required.

Responsibilities

• Support the Centre Manager with the day-to-day running of the centre
• Coordinate workshop staff and manage daily work routines to ensure an efficient workflow
• Maintain strict control over stock and inventory values
• Guide, coach and mentor workshop mechanics to help achieve customer satisfaction and business targets
• Step into the workshop and physically assist technicians with mechanical issues when required
• Support the achievement of commercial sales KPIs and overall centre performance
• Handle customer enquiries and use commercial awareness to identify opportunities to grow the business
• Develop and support local customer accounts
• Ensure strict workshop compliance and high operational standards are maintained

Skills

Automotive knowledge

Workshop coordination

People management

Commercial awareness

Organisational skills

Driving licence

Job description

Location Gloucester, England Sector Automotive Salary £30,000.00 to £41,000.00 per annum

Our client who is one of the UK’s fastest growing fast-fit automotive businesses, are currently looking for a Assistant Centre Manager based at their retail centre in Gloucester.

As an Assistant Centre Manager you will work closely with the Centre Manager to manage daily operations, optimise workflow, support the workshop team and ensure the centre meets its commercial, customer service and compliance targets.

To be applicable for this role, you must have a background within the Automotive industry. They are happy to look at people who are already Assistant Centre Manager, or someone who is ready for there 1st step into management.

Location: Gloucester Pay / salary: Basic: £30,000 – £35,000 OTE: Approx. £6,000 per annum, based on KPI’s Shift and schedule: 08:30 to 17:30 Monday to Friday; Saturdays 08:30 – 16:00 on a rota with a day off in the week

Benefits

• 32 days holiday including Bank Holidays
• Performance-based bonus scheme with an approximate OTE of £3,600 per annum
• Access to fully funded, industry-standard IMI upskilling courses
• Career development: training and Company growth to boost career progression
• Staff discounts on servicing, tyres, and MOTs
• Life Insurance
• Pension scheme
• Employee Assistant Program
• Long service recognition, enhance maternity and paternity leave
• Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company event

Assistant Centre Manager Responsibilities

• Support the Centre Manager with the day-to-day running of the centre
• Coordinate workshop staff and manage daily work routines to ensure an efficient workflow
• Maintain strict control over stock and inventory values
• Guide, coach and mentor workshop mechanics to help achieve customer satisfaction and business targets
• Step into the workshop and physically assist technicians with mechanical issues when required
• Support the achievement of commercial sales KPIs and overall centre performance
• Handle customer enquiries and use commercial awareness to identify opportunities to grow the business
• Develop and support local customer accounts
• Ensure strict workshop compliance and high operational standards are maintained

To be an Assistant Centre Manager you will need

• Full clean UK driving licence, held for at least 6 months – Essential
• Experience within a technical or mechanical working environment
• Strong automotive product knowledge
• Experience managing multiple priorities in a fast-paced environment
• Strong organisational and commercial awareness skills
• A hands-on approach and willingness to support the workshop team when required

Our client

They have over 180 centres within the UK and are actively growing. They are known for their strong national presence, modern service centres and commitment to customer care. They are looking to have over 300 centres within the next 3 years.

They offer a wide range of services including tyres, MOTs, servicing and repairs, supported by their ongoing large investment in training, technology and centre development.