Assistant Centre Coordinator at STEM for Kids Buckhurst Hill

STEM for Kids UK; Buckhurst Hill; On-site; GBP 5,200 - 6,200; Part time

Job summary

STEM for Kids UK is seeking an Assistant Centre Coordinator for our Buckhurst Hill centre. This part-time role supports the Centre Coordinator, ensuring sessions feel welcoming, professional, and memorable for families each week.

You will handle bookings, classroom prep, and front-of-house duties while maintaining safeguarding and high presentation standards. The role suits those who enjoy helping families and working with children in a friendly environment.

Qualifications

• Experience in roles involving front-of-house, childcare, or customer service.
• Strong organisational skills and reliability in a busy environment.
• Excellent communication and ability to put families at ease.

Responsibilities

• Act as first point of contact for parents and families.
• Assist in coordinating classes, bookings, attendance and daily centre operations.
• Prepare classrooms and resources for instructors to deliver sessions.
• Welcome children and families to create a warm, safe, professional environment.
• Capture photos/videos for social media with safeguarding and consent in mind.
• Maintain high standards of presentation, safeguarding, and health & safety.

Skills

Customer service

Organised

Communication

Reliability

Job description

At STEM for Kids UK, we are inspiring children aged 5-15 through exciting, hands-on STEM experiences. We are looking for an Assistant Centre Coordinator to work directly under our current Centre Coordinator, ensuring that every session feels welcoming, professional, and memorable. You will be a reassuring face at our Buckhurst Hill centre and the point of contact parents turn to. This is not a teaching or technical STEM role; it is an opportunity to support a growing children's centre and make a genuine difference to families every week.

Schedule and Commitment

This is a part-time role requiring a commitment of approximately 10 hours per week. The schedule includes:

• One weekend day: Either Saturday or Sunday, from 9:00 am to 3:00 pm (6 hours).
• One weekday evening: Either Wednesday or Thursday evening (approximately 4 hours).
• Your working days will be agreed upon before you join and will remain consistent each week.

What You'll Do

Working alongside and reporting to the Centre Coordinator, you will share the following responsibilities:

• Act as a first point of contact for parents, answering enquiries and ensuring every family feels valued and supported.
• Assist in coordinating the smooth running of classes, bookings, attendance, and day-to-day centre operations.
• Prepare classrooms and resources so instructors can focus on delivering fantastic sessions.
• Welcome children and families, helping to create a warm, safe, and professional environment from the moment they arrive.
• Capture photos and short videos during sessions for use on our social media channels, strictly following safeguarding and consent guidelines.
• Help maintain high standards of presentation, organisation, safeguarding, and health & safety across the centre.
• Support the organisation of trial sessions, holiday camps, and centre events to ensure every visitor has a memorable experience.

Who We're Looking For

You will thrive in this role if you are:

• A polished and confident communicator who enjoys interacting with parents and children.
• Highly organised, dependable, and naturally inclined to take ownership while supporting the lead coordinator.
• Calm under pressure with excellent attention to detail.
• Warm, approachable, and able to build trust quickly with families.
• Comfortable representing a premium children's brand in a professional manner.
• Familiar with, or able to relate well to, the expectations of families in the local community.
• Someone who enjoys making things happen behind the scenes while creating exceptional experiences for others.

Experience That Would Be Great

You do not need a STEM background. We would love to hear from you if you have worked in areas such as:

• Children's activities, schools, nurseries, or childcare.
• Hospitality, front-of-house, or customer service.
• Community, leisure, or family-focused organisations.
• Event coordination or client-facing roles.
• Any role where organisation, communication, and responsibility were central to your success.

Why Join STEM for Kids UK?

• Become the trusted face of a growing children's centre.
• Build genuine relationships with wonderful local families.
• Enjoy a varied role where no two days are the same.
• Work with a friendly, supportive, and ambitious team.
• If you have children, they can attend our STEM programmes free of charge.
• Gain responsibility and ownership from day one.
• Be part of a business that is making a real difference in children's lives.

Safeguarding

STEM for Kids UK is committed to safeguarding and promoting the welfare of children. The successful candidate will be expected to follow all safeguarding procedures and will be required to complete an enhanced DBS check before commencing employment.