Assistant Cafe Manager - Lead Team & Outstanding Service

One Retail Group; Northampton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Career development programs

Digital GP and wider healthcare

Travel discounts (TUI, Expedia, etc.)

Discounts on groceries (Tesco, Sainsb.

Cinema discounts

Cash rewards program

Wellbeing and fitness classes

Friends and family discounts

Job summary

Compass Group UK&I, delivering Costa experiences, is seeking an experienced Assistant Cafe Manager to lead daily cafe operations across our site in the High Street brand. You will supervise kitchen and service counters, manage inventories and budgets, and mentor the team to deliver outstanding food and service.

With around 40 hours per week and a focus on developing your catering career, you'll join a supportive employer that values individuality and rewards results.

Qualifications

• Be passionate about exceptional customer service.
• Have previous experience in a similar role.
• Have experience managing teams.
• Have excellent communication and organisational skills.
• Be an ambitious and motivated individual who is always looking to upskill.

Responsibilities

• Liaising between the team and manager to ensure we continually exceed expectations.
• Motivating the team to keep everyone on task.
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans.
• Managing the tills and processing payments.
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role.
• Assisting with paperwork when required.
• Representing Compass Group UK&I and maintaining a positive brand image.

Skills

Customer service

Team management

Communication

Organisational skills

Ambitious and motivated

Job description

Compass Group UK&I, delivering Costa experiences, is seeking an experienced Assistant Cafe Manager to lead daily cafe operations across our site in the High Street brand. You will supervise kitchen and service counters, manage inventories and budgets, and mentor the team to deliver outstanding food and service.

With around 40 hours per week and a focus on developing your catering career, you'll join a supportive employer that values individuality and rewards results.