Assistant Business Manager

Charlotte Tilbury Beauty; Rushden; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Business Manager to join their dynamic team. This role is pivotal in driving financial success and enhancing customer experience. You will be a brand ambassador, motivating your team to meet targets while embracing the vibrant culture of the beauty industry. With structured training and career development opportunities, this position offers a chance to grow within a globally recognized brand. Join a passionate team that values creativity and innovation, and be part of a mission to empower individuals to feel their best.

Benefits

Structured induction programme

Career development opportunities

Exclusive product launches

Access to rewards platform

Life assurance

Birthdays off

Incentives

Qualifications

• Experience in retail management with a focus on customer service.
• Strong leadership and coaching abilities to motivate team performance.

Responsibilities

• Drive financial results and exceed sales targets in-store.
• Support Business Manager with team communication and performance.

Skills

Retail management experience

Passion for the beauty industry

Commercial acumen

People management skills

Strategic planning experience

Job description

Assistant Business Manager, House of Fraser, Rushden Lakes

Full-time position

About The Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About Your Role

The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving team performance through motivation. You prioritize customer experience and work collaboratively with your Business Manager to support seamless day-to-day operations on the counter. You dare to dream and do.

As an Assistant Business Manager, you will

• Drive financial results in store to meet and exceed targets and KPIs
• Support the Business Manager in setting and communicating sales targets to the team
• Demonstrate entrepreneurial spirit and enthusiasm for the brand
• Lead by example to promote exceptional customer service
• Coach and provide feedback to ensure standards are achieved
• Extend customer service beyond the store and drive database marketing
• Implement development plans and conduct reviews
• Create a positive team culture through meetings and recognition
• Propose plans and activities to unlock commercial success
• Maintain visual merchandising, cleanliness, and hygiene standards
• Inspire grooming standards and team confidence

About You

• Retail management experience
• Passion for the beauty industry
• Commercial acumen
• People management skills
• Strategic planning experience

Why join us?

• Structured induction programme - Charlotte's Magic Academy
• Career development opportunities
• Exclusive product launches and brand advocacy training
• Access to Tilbury Treats rewards platform
• Additional benefits such as life assurance, birthdays off, incentives, and more

Our mission is to empower everyone to be the most beautiful version of themselves. We celebrate diversity and inclusion in our global workforce. Follow our LinkedIn page to learn more about life at Charlotte Tilbury Beauty!