Assistant Business Manager

Charlotte Tilbury Beauty; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Business Manager to lead a dynamic team in Glasgow. This role emphasizes customer experience and team performance, requiring a passion for the beauty industry and retail management expertise. You will collaborate closely with your Business Manager to drive sales, coach your team, and maintain high standards of service and visual merchandising. With structured career development and exclusive product launches, this is a fantastic opportunity to grow within a vibrant and innovative company that values diversity and creativity.

Benefits

Structured induction programme

Career development support

Exclusive product launches

Rewards platform

Life assurance

Birthdays off work

Team sales incentives

Qualifications

• Experience in retail management with a passion for the beauty industry.
• Ability to drive financial results and meet sales targets.

Responsibilities

• Drive financial results and exceed sales targets in-store.
• Coach and motivate the team to deliver exceptional customer service.

Skills

Retail management

Customer service

People management

Commercial acumen

Strategic planning

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

2 days ago Be among the first 25 applicants

Assistant Business Manager, House of Fraser Glasgow

Full Time, Permanent

About The Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About Your Role

The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it - you dare to do it.

As a Assistant Business Manager you will

• Drive financial results in store to meet and exceed targets and key performance indicators
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance
• Lead by example to promote exceptional customer service and creating a customer experience
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves
  
  

About You

• Retail management experience
• A genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience
  
  

Why join us?

• We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
• Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals
• You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate
• Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain ‘money can't buy' discounts on anything from gym memberships to cinema tickets
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more
  
  

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Charlotte Tilbury Beauty by 2x

Get notified about new Assistant Business Manager jobs in Glasgow, Scotland, United Kingdom.

Glasgow, Scotland, United Kingdom 1 day ago

Glasgow, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 3 weeks ago

Glasgow, Scotland, United Kingdom 23 hours ago

Glasgow, Scotland, United Kingdom 2 days ago

Business Development Manager (Food Industry)

Glasgow, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 1 week ago

Business Development Manager - Glasgow - UK

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 1 month ago

Business Development Manager - Enterprise Sales (BPO/Outsourcing)

Glasgow, Scotland, United Kingdom 3 weeks ago

Motherwell, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 2 months ago

Coatbridge, Scotland, United Kingdom 3 weeks ago

Bellshill, Scotland, United Kingdom 1 week ago

Business Development Manager, CGAT, UK & Ireland

Coatbridge, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Blackburn, Scotland, United Kingdom 2 days ago

Cumbernauld, Scotland, United Kingdom 5 days ago

Business Development Manager Branded SaaS Solutions

Glasgow, Scotland, United Kingdom 2 weeks ago

Business Development Manager (Energy and Utility Solutions)

Glasgow, Scotland, United Kingdom 3 weeks ago

Coatbridge, Scotland, United Kingdom 6 days ago

Glasgow, Scotland, United Kingdom 3 days ago

Business Development Manager - Engineering Solutions

Glasgow, Scotland, United Kingdom 3 weeks ago

Business Development Manager Branded SaaS Solutions

Motherwell, Scotland, United Kingdom 2 weeks ago

Field Based Business Development Manager

Blackburn, Scotland, United Kingdom 2 weeks ago

Business Development Manager-Public Sector

Motherwell, Scotland, United Kingdom 6 days ago

East Kilbride, Scotland, United Kingdom 3 days ago

East Kilbride, Scotland, United Kingdom 2 days ago

Coatbridge, Scotland, United Kingdom 6 days ago

Coatbridge, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.