Assistant Building Manager

The Abbey; Manchester; On-site; GBP 38,000 - 46,000; Full time

Job summary

The Abbey in Manchester is seeking an experienced Facilities Manager to lead hard and soft FM services across a busy commercial property. You will oversee contractor performance, budgets, and site safety, while delivering high standards of service.

Applicants should be IOSH Managing Safely certified, with strong procurement, stakeholder engagement and team leadership capabilities to drive continuous improvements.

Qualifications

• Experience delivering FM in commercial property or managing agent environments.
• Proven ability to manage contractors, suppliers and FM services.
• Strong knowledge of Landlord and Tenant relationships.
• Solid MS Office skills and attention to detail.

Responsibilities

• Manage and monitor Hard and Soft FM services, ensuring high standards of delivery.
• Support contractor management, including meetings, performance reviews, KPIs and compliance.
• Validate invoices, monitor expenditure and highlight budget variances.
• Assist with Service Charge budgeting and financial management.
• Coordinate maintenance issues and ensure timely resolution, keeping occupiers informed.
• Conduct daily safety tours and regular property inspections.
• Ensure Health, Safety and Environmental procedures are maintained and issues are promptly addressed.
• Build strong relationships with occupiers, contractors and on-site teams.
• Assist with planned and unplanned cover for the wider management team.
• Maintain a professional and welcoming visitor reception experience.

Skills

Contract management

Organisational skills

Communication skills

MS Office

Health & Safety

Vendor management

Education

IOSH Managing Safely

IWFM membership desirable

Job description

Key Responsibilities

• Manage and monitor Hard and Soft FM services, ensuring high standards of delivery.
• Support contractor management, including meetings, performance reviews, KPIs and compliance.
• Validate invoices, monitor expenditure and highlight budget variances.
• Assist with Service Charge budgeting and financial management.
• Manage minor works from initial request through to completion, ensuring quality and value for money.
• Conduct daily safety tours and regular property inspections.
• Ensure Health, Safety and Environmental procedures are maintained and issues are promptly addressed.
• Coordinate maintenance issues and ensure timely resolution, keeping occupiers informed.
• Maintain accurate building information, compliance records and emergency contact details.
• Ensure works are carried out safely and in accordance with appropriate permits and procedures.
• Build strong relationships with occupiers, contractors and on-site teams.
• Support occupier engagement through meetings, forums and networking events.
• Assist with planned and unplanned cover for the wider management team.
• Maintain a professional and welcoming visitor reception experience.
• Support wider Facilities Management initiatives and complete general duties as required.

Experience & Skills

• 3+ years' Facilities Management experience, ideally within commercial property or a managing agent environment.
• Strong understanding of Landlord and Tenant relationships within commercial property.
• Experience managing contractors, suppliers and FM services.
• Good knowledge of both Hard and Soft FM services.
• Strong Health & Safety knowledge and experience.
• IOSH Managing Safely qualification - essential.
• IWFM and/or IOSH membership desirable.
• Experience managing teams and conducting appraisals is advantageous.
• Strong organisational, communication and contract management skills.
• Confident, professional and able to communicate effectively at all levels.
• Self-motivated, proactive and able to work independently.
• Good working knowledge of Microsoft Office.
• High level of attention to detail and professional presentation.

This is an excellent opportunity for an experienced FM professional looking to take the next step in their career within a busy commercial property environment.