Assistant Branch Manager - Lead the Team & Grow

Huws Gray; Basingstoke; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Bonus scheme

Pension and life cover

Discounts on retailers

Colleague discounts

Travel discounts

Training and development

Apprenticeships

Job summary

Huws Gray in Basingstoke is seeking an Assistant Branch Manager to support the Branch Manager and keep the branch running safely, smoothly and to a high standard. You’ll lead by example in customer service and ensure branch procedures, systems and ways of working are followed.

Previous experience in a builders’ merchant or supervisory role is an advantage, but we’ll train you. Flexible working options may be discussed at interview.

Qualifications

• Experience in a customer-facing, operational, or sales environment.
• Confidence to support and lead a team on a day-to-day basis.
• A hands-on approach and a strong focus on standards and safety.
• Good communication skills and the ability to stay calm under pressure.
• A willingness to support others and take responsibility when needed.

Responsibilities

• Supporting the Branch Manager in the day-to-day running of the branch
• Acting as the main point of contact and leading the branch when the Branch Manager is away
• Leading by example to deliver high standards of customer service
• Making sure branch procedures, systems, and ways of working are followed
• Being a visible role model for health, safety, and compliance
• Supporting, coaching, and motivating colleagues
• Helping build strong customer relationships and resolving issues professionally
• Taking practical action to support branch performance, efficiency, and profitability

Skills

Customer service

Team leadership

Health & safety

Communication

Job description

Huws Gray in Basingstoke is seeking an Assistant Branch Manager to support the Branch Manager and keep the branch running safely, smoothly and to a high standard. You’ll lead by example in customer service and ensure branch procedures, systems and ways of working are followed.

Previous experience in a builders’ merchant or supervisory role is an advantage, but we’ll train you. Flexible working options may be discussed at interview.