Assistant Branch Manager — Lead & Elevate the Branch

Huws Gray Group.; Sefton; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Company bonus scheme

Training & development

Flexible working

Job summary

Huws Gray is seeking an Assistant Branch Manager for the Southport branch. You will support the Branch Manager to run the branch daily, ensuring safe, smooth operations and excellent customer service.

The role focuses on leading a team, upholding standards, health and safety, and driving branch performance. Training and development opportunities are provided as part of a supportive, caring employer.

Qualifications

• Experience in a customer-facing, operational, or sales environment.
• Confidence to support and lead a team on a day-to-day basis.
• A hands-on approach and a strong focus on standards and safety.
• Good communication skills and the ability to stay calm under pressure.
• A willingness to support others and take responsibility when needed.

Responsibilities

• Supporting the Branch Manager in the day-to-day running of the branch.
• Acting as the main point of contact and leading the branch when the Branch Manager is away.
• Leading by example to deliver high standards of customer service.
• Making sure branch procedures, systems, and ways of working are followed.
• Being a visible role model for health, safety, and compliance.
• Supporting, coaching, and motivating colleagues.
• Helping build strong customer relationships and resolving issues professionally.
• Taking practical action to support branch performance, efficiency, and profitability.

Skills

Customer service

Team leadership

Health & safety

Communication skills

Adaptable

Job description

Huws Gray is seeking an Assistant Branch Manager for the Southport branch. You will support the Branch Manager to run the branch daily, ensuring safe, smooth operations and excellent customer service.

The role focuses on leading a team, upholding standards, health and safety, and driving branch performance. Training and development opportunities are provided as part of a supportive, caring employer.