Assistant Branch Manager—Lead a Builders Merchant

Huws Gray Group; Swindon; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Company bonus scheme

Contributory pension

Discounts on high street retailers

Training and development

Job summary

Huws Gray Group in Swindon is seeking an Assistant Branch Manager to support the Branch Manager and keep daily operations running safely and smoothly. You will lead by example, ensure high service standards, and build strong customer relationships while improving branch performance.

The role emphasizes hands-on leadership, adherence to procedures, safety and team coaching, with flexible working options explored during the interview process.

Qualifications

• Experience in a customer-facing, operational, or sales environment.
• Confidence to support and lead a team on a day-to-day basis.
• Hands-on approach with a strong focus on standards and safety.
• Good communication skills and the ability to stay calm under pressure.
• Willingness to support others and take responsibility when needed.

Responsibilities

• Support the Branch Manager in the day-to-day running of the branch.
• Act as the main contact and lead the branch when the Branch Manager is away.
• Lead by example to deliver high standards of customer service.
• Ensure branch procedures, systems and ways of working are followed.
• Be a visible role model for health, safety and compliance.
• Support, coach and motivate colleagues.
• Help build strong customer relationships and resolve issues professionally.
• Take practical action to support branch performance, efficiency and profitability.

Skills

Customer-facing

Team leadership

Health & safety

Communication

Problem solving

Job description

Huws Gray Group in Swindon is seeking an Assistant Branch Manager to support the Branch Manager and keep daily operations running safely and smoothly. You will lead by example, ensure high service standards, and build strong customer relationships while improving branch performance.

The role emphasizes hands-on leadership, adherence to procedures, safety and team coaching, with flexible working options explored during the interview process.