Assistant Branch Manager

Raab-Karcher Baustoffhandel; Tankerton; Remote; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus

Holiday buying

Staff discount

Life assurance

Health & wellbeing services

Job summary

Jewson Whitstable is seeking an Assistant Branch Manager to lead the team, drive customer service, and grow sales. You will manage orders, deliveries, and stock, while promoting a safe working environment.

The role emphasises building relationships with customers, understanding their needs, and delivering proactive solutions. A strong sales background and excellent communication are essential.

Qualifications

• Proven background in sales with strong record of exceeding targets.
• Strong communication to provide great customer service.
• Ability to build and maintain relationships with customers.

Responsibilities

• Lead and support the team to deliver branch success.
• Develop relationships with customers and understand their needs.

Skills

Sales targets

Customer service

Communication

Relationship building

Health & Safety

Tools

CRM systems

Stock management software

Job description

## Assistant Branch ManagerApplyremote type: Site-based onlylocations: Whitstabletime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 6, 2026 (17 days left to apply)job requisition id: JR38826Do you have a passion for working with people? Are you based in the **Whitstable** area?**Jewson** is a leading building materials distributor in Northern Europe, is on the hunt for an **Assistant Branch Manager** who's as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).**Hours:** *7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.***Location:** *Jewson,* *Hamilton Rd, Whitstable, CT5 1JX.***Key Responsibilities*** Act as first line support to the Branch Manager to lead and support the team to deliver success.* Get to know our product lines and services in order to make the most of all customer interactions.* Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.* Get to know the local market to support plans for sales growth.* Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.* Maintain stock levels, carrying out regular stock counts.* Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.**Required Skills and Experience*** Proven background in Sales with a strong track record of exceeding sales targets.* Strong communication to be able to provide great customer service.* A passion for customer service.* An ability to build, develop and maintain relationships.* Industry experience / knowledge of building materials would be advantageous.**What’s in it for you:*** Discretionary bonus.* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.* Generous employee discounts.* Access to discounts with hundreds of your favourite high street and online retailers.* Retirement savings plan.* Life assurance.* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.**Why STARK?**At **Jewson** we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!**What's next...**If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!