Senior Sales Advisor

Raab-Karcher Baustoffhandel; Basingstoke; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday

Job summary

Jewson in Basingstoke is seeking a Senior Sales Advisor who will be a key part of delivering outstanding customer experiences. You will build relationships, understand customer needs, and provide proactive product advice both in person and over the phone.

You will work to grow sales and maximise profitability while using our in-house systems to manage orders and deliveries. The role offers a competitive salary, staff discounts, life assurance, and 34 days of holiday (including bank holidays).

Qualifications

• In-depth knowledge of building materials and merchant industry.
• Strong track record of exceeding sales targets.
• Excellent customer service and relationship skills.

Responsibilities

• Develop relationships with customers, both face-to-face and over the phone.
• Understand customer needs and provide proactive advice and solutions.
• Grow sales through upselling and cross-selling while meeting targets.
• Use in-house systems to process orders, organise deliveries and update customers.

Skills

Building materials knowledge

Sales target attainment

Customer service

Communication

Market awareness

Tools

Project Estimator

Tool Hire

Job description

Do you have a passion for working with people? Are you based in the **Basingstoke** area? **Jewson** is a leading building materials distributor in Northern Europe, is on the hunt for a **Senior** **Sales Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). **Hours:** *7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.***Location:** *Jewson, Daneshill East Industrial Estate, Bell Rd, Basingstoke, RG24 8PY.* **What you’ll be doing:** Our Senior Sales Advisor's are an important contributor to the teams shared success and an essential part of our Customers positive experience with us. In order to support our customers and deliver a great service you will; * Get to know our product lines and services in order to make the most of all customer interactions.* Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.* Get to know the local market to support plans for sales growth.* Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.* Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.* Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.* Develop and implement strategies to grow sales, setting clear objectives for the team and maximising growth through cross selling and leveraging our solutions such as Project Estimator and Tool Hire. **Required Skills and Experience:*** In depth knowledge of building materials, construction-related products and the merchant industry including local market dynamics and competitor activity.* Sound awareness of commercial metrics (margin, pricing, conversion rates, sales forecasting, etc.) with ability to interpret data, identify trends, and take action to improve performance.* We are looking for a team player with a desire to succeed.* A background in Sales with a strong track record of exceeding sales targets would be preferable.* Self motivated with an entrepreneurial spirit.* Strong communication and commercial awareness to be able to provide great customer service. **What’s in it for you:*** Opportunities to progress within a growing busines.* Discretionary bonus.* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.* Generous employee discounts.* Access to discounts with hundreds of your favourite high street and online retailers.* Retirement savings plan.* Life assurance.* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.**Why STARK?** At **Jewson** we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! **What's next...**If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!