Assistant Branch Manager

Alliance-Automotive-Group-Lv; Exeter; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discount on car parts

AAG Benefits App discounts

Pension guidance

Job summary

Alliance Automotive Group in Exeter is seeking an Assistant Branch Manager to support the branch manager in maximizing sales and delivering top-tier customer service. You will lead the branch team, drive promotions, manage stock, and ensure efficient cash handling and policy compliance.

The role requires strong leadership, excellent communication and relationship-building with customers, along with experience in cataloguing systems.

Qualifications

• Experience in automotive distribution or as a Motor Factor Parts Advisor seeking progression.
• Ability to lead and motivate a team to achieve objectives.
• Strong communication and customer relationship skills.
• Experience using online and Windows-based cataloguing systems.
• Knowledge of local areas and customer base desirable.

Responsibilities

• Assist the Branch Manager to achieve branch sales, margin and targets.
• Ensure first-class service to all customers.
• Drive the branch team to deliver excellent customer service and meet promotional targets.
• Manage stock control, stock taking and adjustments.
• Oversee cash handling and control of specific customer accounts.
• Support senior management in implementing policies and procedures.
• Communicate plans and aims to the team clearly.

Skills

Team leadership

Sales target achievement

Customer service

Communication

Tools

Cataloguing systems

Job description

NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.We are currently looking for an Assistant Branch Manager to join our busy team.As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers.The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.Responsibilities:Assist the Branch Manager with the following:Achieve branch sales, margin and targets.To ensure a first-class service to all our customers.To drive the branch team focusing on great customer service and communication.To drive the branch team to achieve sales and Promotional targets.Manage and control branch and running costs.Manage stock control, including stock taking and adjustments.Manage cash handling and control of specific customer accounts.Support the organisation’s senior management in implementing and maintaining policies and procedures.Communication to your team, key aims and objectives.Responsibility for the daily running of all aspects of the branch.Responsibility for maintaining health and safety within your depot.You must be self-driven and enjoy working as a team to achieve results.To be successful in this role:Ability to manage and motivate a team to achieve objectives.Ability to communicate at all levels.Experience in building and maintaining customer relationships.Experience with using online and windows based cataloguing systems.Ability to lead from the front and create a team environment.Ability to work in a fast-paced environment.Sales focused with a can-do attitude.Ability to multitask and distinguish between “urgent and important” tasks.Knowledge of the local areas and customer base would be a desired. (but not essential).In return we offer:An opportunity to join a global brand and market leader.Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.Opportunities for career progression and bespoke training.Free pension advice from our standard pension provider.Free access to Health, Wellbeing and Financial tools.Potential to earn a performance based bonus, paid monthly.Discount on car partsNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.