Branch Manager

Alliance-Automotive-Group-Lv; Stafford; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Discounts on car parts

Pension advice

Staff discounts via AAG Benefits App

Job summary

Alliance Automotive Group is recruiting a Branch Manager to join our NAPA Auto Parts operation in Stafford. You will drive sales, optimize margins and ensure outstanding customer service at your branch.

You will lead the branch team, manage stock and costs, implement policies, and collaborate with senior management to deliver targets in a fast-paced automotive environment.

The role offers career progression, pension guidance, and access to exclusive supplier discounts for staff.

Qualifications

• Experience leading a branch or team in the automotive sector.
• Strong customer-facing and communication skills.
• Ability to motivate a team to meet sales targets and customer service standards.
• Experience with stock control, cash handling and cost management.

Responsibilities

• Achieve branch sales, margin and targets.
• Deliver first-class service to customers at the branch.
• Lead and develop the branch team, promoting a high-performance culture.
• Manage stock levels, stock takes and adjustments; control running costs.

Job description

NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.We are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression.Responsibilities will include but not limited to:Achieving branch sales, margin, and targets.Ensuring first-class service to all our customers.Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets.Manage and control branch and running costs.Manage stock control, including stock taking and adjustments.Manage cash handling and control of specific customer accounts.Support the organisation’s senior management in implementing and maintaining policies and procedures.Communication to your team, key aims and objectives.Responsibility for the daily running of all aspects of the branch.Responsibility for maintaining health and safety within your depot.To be successful in this role:Ability to manage and motivate a team to achieve objectives.Ability to communicate at all levels.Experience in building and maintaining customer relationships.Experience with using online and windows based cataloguing systems.Ability to lead from the front and create a team environment.Ability to work in a fast-paced environment.Sales focused with a can-do attitude.Ability to multitask and distinguish between “urgent and important” tasks.Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer:An opportunity to join a global brand and market leader.Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.Opportunities for career progression and bespoke training.Free pension advice from our standard pension provider.Free access to Health, Wellbeing and Financial tools.Potential to earn a performance based bonus, paid monthly.Discount on car partsNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.