Assistant Branch Manager

Genuine Parts Company; Honiton; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Career progression

Staff discounts

Pension advice

Health tools

Bonus potential

Discount on car parts

Job summary

NAPA Auto Parts is seeking an Assistant Branch Manager for its UK operations. The role focuses on supporting the branch manager to maximise sales and ensure first-class service to customers. Experience in automotive parts or motor factor roles is ideal for progression.

The successful candidate will manage a small team, drive sales, control costs, and uphold safety standards while delivering excellent customer service and maintaining strong local customer relationships.

Qualifications

• Experience in managing and motivating a team to achieve objectives.
• Excellent communication at all levels.
• Proven ability to build and maintain customer relationships.
• Experience with online and Windows-based cataloguing systems.
• Ability to lead from the front and create a team environment.

Responsibilities

• Achieve branch sales, margin and targets.
• Provide first-class service to all customers.
• Drive the branch team to deliver great customer service and meet promotional targets.
• Manage branch running costs and stock control.
• Handle cash and control of customer accounts.
• Support senior management in implementing policies and procedures.
• Oversee daily running of the branch.
• Maintain health and safety within the depot.
• Be self-driven and work as part of a team to achieve results.

Skills

Team management

Customer service

Communication at all levels

Sales target achievement

Stock control

Cash handling

Multitasking

Local area knowledge

Cataloguing systems

Tools

Cataloguing systems

Job description

NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.

We are currently looking for an Assistant Branch Manager to join our busy team.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers.

The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Responsibilities:

• Achieve branch sales, margin and targets.
• To ensure a first-class service to all our customers.
• To drive the branch team focusing on great customer service and communication.
• To drive the branch team to achieve sales and Promotional targets.
• Manage and control branch and running costs.
• Manage stock control, including stock taking and adjustments.
• Manage cash handling and control of specific customer accounts.
• Support the organisation’s senior management in implementing and maintaining policies and procedures.
• Communication to your team, key aims and objectives.
• Responsibility for the daily running of all aspects of the branch.
• Responsibility for maintaining health and safety within your depot.
• You must be self-driven and enjoy working as a team to achieve results.

To be successful in this role:

• Ability to manage and motivate a team to achieve objectives.

• Ability to communicate at all levels.

• Experience in building and maintaining customer relationships.

• Experience with using online and windows based cataloguing systems.

• Ability to lead from the front and create a team environment.

• Ability to work in a fast-paced environment.

• Sales focused with a can-do attitude.

• Ability to multitask and distinguish between “urgent and important” tasks.

• Knowledge of the local areas and customer base would be a desired. (but not essential).

In return we offer:

• An opportunity to join a global brand and market leader.

• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.

• Opportunities for career progression and bespoke training.

• Free pension advice from our standard pension provider.

• Free access to Health, Wellbeing and Financial tools.

• Potential to earn a performance based bonus, paid monthly.

• Discount on car parts

Alliance Automotive Group is an equal opportunities employer.