Assistant Branch Manager

Epwin Group; Cheltenham; On-site; GBP 28,000 - 38,000; Full time

Job summary

Epwin Group in the United Kingdom is seeking a proactive sales-oriented role to quote and sell PVCu product ranges, manage customer enquiries, and report on costs and sales trends. You will oversee daily delivery and dispatch, ensure invoicing and order processing, and provide cover for the Manager as needed.

The position requires proven PVC/building products sales experience, strong customer relationships, solid administrative skills, and a clean UK driving licence.

Qualifications

• Proven sales experience in PVC building products or construction sectors.
• Ability to build and maintain customer relationships.
• Broad-based computer skills to manage administrative tasks.
• Previous sales experience in a branch environment.
• Clean UK driving licence.

Responsibilities

• Quote and sell PVCu product ranges to customers.
• Serve and manage customer enquiries effectively.
• Report on costs, sales trends, and market feedback.
• Oversee daily delivery and dispatch processes, ensuring correct routing.
• Ensure timely entry of Invoices, Sales Orders, and Credit Notes into the system.
• Perform warehouse and driving duties as required.
• Provide cover for the Manager in their absence.
• Assist with Health and Safety compliance.

Skills

Sales experience

Customer relationship management

Communication skills

Organisational skills

Leadership ability

Driving licence

Job description

This role involves managing customer interactions, driving sales, overseeing operational processes, and contributing to the growth of the business.

Key Accountabilities

• Quote and sell PVCu product ranges to customers.
• Serve and manage customer enquiries effectively.
• Report on costs, sales trends, and market feedback.
• Oversee daily delivery and dispatch processes, ensuring correct routing.
• Ensure timely entry of Invoices, Sales Orders, and Credit Notes into the system.
• Perform warehouse and driving duties as required.
• Provide cover for the Manager in their absence.
• Assist with Health and Safety compliance.

Role Requirements

• Proven sales experience in PVC building products or general building/construction sectors.
• Strong ability to build and maintain customer relationships.
• Broad-based computer skills to manage administrative tasks.
• Previous sales experience in a branch environment.
• Clean UK driving licence.

Personal Attributes

• Excellent sales, communication, and organisational skills.
• Strong understanding of customer service excellence.
• Self-motivated, driven, and enthusiastic.
• Leadership skills with the ability to inspire and motivate teams.