Assistant Bodyshop Manager

Lloyd Motor Group; Newcastle upon Tyne; On-site; GBP 30,600 - 37,400; Full time

Benefits offered by this job

33 days annual leave

Cycle to work scheme

Free flu jabs

Internal and manufacturer training

Healthcare cash plan

Employee vehicle-discount schemes

Eyecare vouchers

Pension scheme (including life cover)

Staff referral scheme

Job summary

Lloyd Motor Group in Newcastle is seeking an experienced Assistant Bodyshop Manager to support the day-to-day running of a prestige manufacturer‑approved Bodyshop. You will lead technicians, manage workflow, and ensure repairs are completed to manufacturer standards while keeping customers updated.

The role offers 40 hours per week with a salary of £34,000 and an OTE of £50,000 plus a company car. A driving licence is required, and you will work closely with insurers and the office team to

Qualifications

• Experience in a Bodyshop/accident repair centre.
• Experience as a Bodyshop Workshop Controller/Manager or Assistant Manager.
• Strong understanding of workshop control and job flow.
• Knowledge of accident repair processes and Bodyshop operations.
• Ability to lead technicians and maintain a productive workshop culture.

Responsibilities

• Support the Bodyshop Manager with daily running of the Bodyshop.
• Act as deputy to the Bodyshop Manager when required.
• Control daily workshop loading and repair flow.
• Manage technician productivity and job progression.
• Ensure repairs meet manufacturer standards and timelines.
• Coordinate with office, customers, insurers and providers.

Skills

Bodyshop management

Workshop control

Team leadership

Customer service

Driving licence

Job description

An exciting opportunity has arisen for an experienced Assistant Bodyshop Manager to join Lloyd Motor Group based in Newcastle. This key role is within a busy, prestige manufacturer‑approved Bodyshop where you will support the Bodyshop Manager with the day‑to‑day running of the department. Coming from a Bodyshop background, you will confidently manage technicians, control workflow, prioritise repairs, and ensure work is completed safely, efficiently and to the correct manufacturer standards. You will also work closely with the office team, customers, insurers and work providers to keep repairs moving and to keep customers updated throughout the repair process.

Salary: £34,000 with OTE of £50,000 + Company Car

Hours: 40 hours per week

Role responsibilities

• Support the Bodyshop Manager with the daily running of the Bodyshop.
• Act as deputy to the Bodyshop Manager when required.
• Control the daily workshop loading and repair flow.
• Manage technician productivity, efficiency and job progression.
• Work closely with technicians to ensure repairs are completed correctly and to manufacturer standards.
• Monitor work in progress and ensure jobs are completed within agreed timescales.
• Support quality control, reduce comebacks and maintain high repair standards.
• Help manage cycle time, labour recovery, productivity and site performance.
• Liaise with the office team to ensure customer updates, authorisations and repair information are managed correctly.
• Support with insurer, engineer and work provider communication where required.
• Assist with repair planning, parts issues, supplements and job delays.
• Deal with customer or operational escalations in a professional manner.
• Help maintain a safe, clean and well‑organised workshop.
• Support technician engagement, team performance and colleague development.
• Work with the Bodyshop Manager to achieve agreed site targets and KPIs.

An ideal Assistant Bodyshop Manager will hold the following skills and experiences

• Previous experience in a Bodyshop/accident repair centre.
• Experience as a Bodyshop Workshop Controller, Bodyshop Workshop Manager, or Assistant Bodyshop Manager.
• Strong understanding of workshop control, job flow and technician productivity.
• Good knowledge of accident repair processes and Bodyshop operations.
• Ability to lead technicians and support a productive workshop culture.
• Strong organisational skills with the ability to prioritise work effectively.
• Good communication skills with customers, colleagues, insurers and work providers.
• Confident dealing with operational issues and customer escalations.
• Commercial awareness with an understanding of productivity, efficiency, labour recovery, cycle time and quality.
• Audatex experience would be beneficial.
• A positive and professional approach.
• Full UK driving licence.

Company Benefits

• 33 days of annual leave, inclusive of Bank Holidays.
• Cycle to work scheme.
• Free flu jabs.
• Internal and manufacturer training.
• Healthcare cash plan.
• Employee vehicle‑discount schemes.
• Eyecare vouchers.
• Pension scheme (including life cover).
• Staff referral scheme.

About Lloyd Motor Group

Founded in 1976, Lloyd Motor Group is one of the UK's largest family‑run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands such as BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we have built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.