Assistant Bar & Lounge Manager: Lead & Delight Guests

The Midland; Manchester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme - vouchers

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing training programmes

Job summary

Leonardo Hotels is seeking an Assistant Bar & Lounge Manager at The Midland in Manchester. You’ll lead the bar and lounge team to deliver exceptional guest experiences and keep the department running like clockwork.

Be visible on the floor, set KPIs, manage rotas in advance, and identify training opportunities to build a future with Leonardo Hotels across the UK & Europe. Join a welcoming team that values belonging, wellbeing, and progression.

Qualifications

• Be yourself!
• Lead by example and let your personality shine through
• Be visible on the floor, so that the team knows you’ve got their backs
• Ensure KPIs are set and support the team in achieving these
• Lead regular team meetings – not only will this help with building relationships but a coffee chat goes a long way!
• Complete and issue rotas in advance – life/work balance is important, your team need to be able to make plans outside of work too
• Identify any training opportunities – we want you and your team to build a future with Leonardo Hotels

Responsibilities

• Lead and coach the bar & lounge team to deliver guest‑centric service.
• Set and monitor KPIs and ensure the team achieves them.
• Manage rota planning and shift coverage in advance.
• Identify and develop training opportunities for progression.

Skills

People leadership

Guest service

Team management

Rotas planning

Training opportunities

Job description

Leonardo Hotels is seeking an Assistant Bar & Lounge Manager at The Midland in Manchester. You’ll lead the bar and lounge team to deliver exceptional guest experiences and keep the department running like clockwork.

Be visible on the floor, set KPIs, manage rotas in advance, and identify training opportunities to build a future with Leonardo Hotels across the UK & Europe. Join a welcoming team that values belonging, wellbeing, and progression.