ASSISTANT BANQUETING MANAGER

TN United Kingdom; London; On-site; GBP 45,000; Full time

Job summary

An established industry player seeks a passionate Assistant Banquet Manager to join their Banqueting team. In this key role, you will assist in overseeing event execution, ensuring exceptional service aligned with brand values. You will lead a dedicated team, fostering a positive environment while building strong relationships with guests. This position offers a unique opportunity to thrive in a luxury setting, where your contributions will directly impact guest experiences. Join a team that values personal growth and provides excellent training and career development opportunities.

Benefits

Excellent Training and Career Development

Up to 20 complimentary nights at any Four Seasons

Free meals while on duty

Holiday entitlement increases with service

Free Life Insurance

Season Ticket Loan & cycle to work scheme

Free dry cleaning

Annual Themed Employee Party

Access to Wagestream

Employee Recognition Programmes

Qualifications

• Previous supervisory experience in luxury hotel or high-end events.
• Strong interpersonal skills with a passion for guest interaction.

Responsibilities

• Assist in managing the Banqueting Department for flawless execution.
• Provide on-the-floor supervision during events for seamless service.

Skills

Leadership

Customer Service

Event Management

Communication

Team Motivation

Job description

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is seeking a passionate and driven Assistant Banquet Manager to join our Banqueting team. In this key leadership role, you will assist the Director of Banquets in overseeing the smooth and seamless execution of events, ensuring the highest standards of service are consistently delivered in line with Four Seasons’ values and procedures.

The Role:

As Assistant Banquet Manager, you will play a hands-on role in supporting the successful planning and execution of all banquet events, leading a dedicated team with energy, professionalism, and a genuine passion for hospitality. You will be instrumental in ensuring that each guest experience exceeds expectations, and that our team is consistently motivated, trained, and aligned with our brand standards.

What you will do:

1. Assist in managing the Banqueting Department to ensure flawless event execution and guest satisfaction.

2. Provide on-the-floor supervision during events, ensuring seamless service and attention to detail.

3. Build strong relationships with guests, anticipating and responding to their needs with style and grace.

4. Foster a positive team environment through effective communication, daily briefings, and ongoing training.

5. Coordinate closely with the Kitchen team before, during, and after service to ensure event success.

6. Lead by example in delivering exceptional service, demonstrating full knowledge of food and beverage offerings, and the ability to guide team members through the service steps.

7. Support in administrative tasks including scheduling, payroll, and inventory as needed.

What you bring:

1. Previous supervisory or managerial experience in a luxury hotel or high-end events setting.

2. A natural leader who thrives in fast-paced environments and has a keen eye for detail.

3. Strong interpersonal and communication skills with a passion for guest interaction.

4. A hands-on approach with the flexibility to adapt to changing priorities and needs.

5. A warm and professional demeanor with the ability to inspire confidence and motivate a team.

Please note that all candidates must have the right to work in the UK.

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• £45,000 package inclusive of service charge.

• Excellent Training and Career Development opportunities.

• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

• Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day.

• Holiday entitlement increases with years of service up to 33 days off.

• Free Life Insurance while on duty.

• Opportunities to build a successful career with global potential.

• Season Ticket Loan & cycle to work scheme.

• Free dry cleaning.

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

• Access to Wagestream – a salary advance benefit.

• Employee Recognition Programmes.

• & many, many more surprises to discover!

We look forward to receiving your application!