Assistant Administrator

Kent and Medway Mental Health NHS Trust; Dartford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust in Dartford is seeking an enthusiastic Administrative Assistant to support our reception team across two low secure units, The Allington & Tarentfort Centres, on the Greenacres Site. The successful candidate will work with the wider Forensic administration team and receive training and career development opportunities within the NHS.

The role involves frontline administration and customer service within the NHS, with a roster across seven days and shifts

Responsibilities

• Meeting and greeting visitors including staff, patients, family/carers and external colleagues, with security checks (ID).
• Using biometric or equivalent system to perform key checks.
• Scanning and uploading documentation to clinical records.
• Maintaining Microsoft Outlook Calendars.
• General office duties: answer telephone, handle queries, signposting, photocopying.
• Adhoc tasks: maintain/setup spreadsheets, typing up minutes.
• Training other team members on key security and administration tasks.

Job description

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working across two low secure units of the service (The Allington & Tarentfort Centres) on the Greenacres Site in Dartford.

The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team.

This post works within a roster system that works across seven days per week, this will require the successful applicant to have flexibility around times and dates of working patterns. Shifts are 07:15 - 20:15.

The role is varied and will incorporate tasks such as:

• Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID
• Using a biometric or equivalent system to perform key checks
• Scanning and uploading documentation to clinical records
• Maintaining Microsoft Outlook Calendars
• General office duties, such as answering the telephone, dealing with queries, signposting, photocopying,
• Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes
• Training other team members on Key security and administration tasks.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

For further details / informal visits contact: Name: Teresa Utting Job title: Service Development & Support Manager Email address: [e-mail] Telephone number: 01322 622222

Contact - Mon-Wed

Mobile [phone]