Assistant Admin Manager

Omnes Healthcare; Salford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

5 weeks holiday + bank holidays

Excellent work-life balance

NHS Discount & Support Schemes

Employee Assistance Programme

Sick pay & enhanced maternity/paternal

Salary sacrifice schemes

Life insurance & healthcare plan

Job summary

Omnes Healthcare is recruiting an Assistant Administration Manager to support the Administration Manager in the operational management of Patient Healthcare Advisors who handle administrative functions for the teams.

The role ensures effective relationships within the team, delivery of operational targets, and timely access to elective services, including referral management, appointment booking, scheduling, and clinic administration.

Responsibilities

• Manage performance of all PHAs and keep their performance efficiencies above 80%.

Job description

Job Summary

The Assistant Administration Manager will have the responsibility to support The Administration Manager in the operational management of the Patient Healthcare Advisors that undertake the administrative functions supporting of the operational teams.

The Assistant Administration Manager will be responsible for maintaining effective working relationships with the team to ensure the sustained delivery of key operational targets and will be responsible for ensuring patients receive timely access to elective services, this includes referral management, appointment booking, procedure scheduling, appointment management and outpatient clinic scheduling.

Main duties of the job

• Manage performance of all PHAs and keep their performance efficiencies above 80%.
• Provide daily updates and reports on performance and monitor agreed actions to ensure delivery.
• Identify in timely manner to the Administration Managers any risks to agreed delivery.
• Support the Administration Manager on external meetings with commissioners where required.
• Develop and sustain good relationships and work closely with other departments.
• Provide support to identified projects.
• To support in the investigation of informal and formal complaints, ensuring learning is disseminated and actioned within the team.
• Any other duties/responsibilities as delegated by Management Team to support the function and development of the service.

Role Requirements

• Good communication, presentation & interpersonal skills.
• Strong prioritisation skills with the ability to manage competing demands.
• Self motivated, highly organised, ability to remain focused under pressure
• Able to influence, inspire, and effectively work with those around you
• Performance Management skills.
• Ability to identify key performance indicators

About Us

Who we are

Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health. Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We Live By Four Core Values

• Caring - Respect and compassion in everything we do
• Inclusive - Empowering diverse voices and teamwork
• Evolving - Driving continuous improvement and innovation
• Ambitious - Striving for high standards and real impact

Whether your role is clinical or corporate, it matters. We're committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.

Benefits

• 5 weeks holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• NHS Discou

Job Description

Job responsibilities

• Assistant Administration Manager
• 37.5 hours per week
• Based in our Manchester office M3

The Assistant Administration Manager will have the responsibility to support The Administration Manager in the operational management of the Patient Healthcare Advisors that undertake the administrative functions supporting of the operational teams. The Assistant Administration Manager will be responsible for maintaining effective working relationships with the team to ensure the sustained delivery of key operational targets and will be responsible for ensuring patients receive timely access to elective services, this includes referral management, appointment booking, procedure scheduling, appointment management and outpatient clinic scheduling.

Main duties of the job

• Manage performance of all PHAs and keep their performance efficiencies above 80%.
• Provide daily updates and reports on performance and monitor agreed actions to ensure delivery.
• Identify in timely manner to the Administration Managers any risks to agreed delivery.
• Support the Administration Manager on external meetings with commissioners where required.
• Develop and sustain good relationships and work closely with other departments.
• Provide support to identified projects.
• To support in the investigation of informal and formal complaints, ensuring learning is disseminated and actioned within the team.
• Any other duties/responsibilities as delegated by Management Team to support the function and development of the service.

Benefits

• 5 weeks holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• NHS Discount & Support Schemes
• Employee Assistance Programme
• Sick pay, enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)
• Life insurance (3x salary), healthcare cash plan, charitable giving scheme

Person Specification

Qualifications Essential

• -------

Desirable

• .

Experience Essential

• -------

Desirable

• .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Omnes Healthcare Limited

Address

Manchester

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Manchester

Greater Manchester

M3 5NA

United Kingdom

Employer's website

http://omneshealthcare.co.uk/ (Opens in a new tab)