Assistant Account Handler

KHR - Recruitment Specialists; Gillingham; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking an Assistant Account Handler to join their dynamic team. This entry-level position offers a fantastic opportunity for recent graduates or those with administrative experience to grow within the insurance sector. With full training and support for obtaining a Cert CII qualification, you will be equipped to manage client relationships and policy administration effectively. The role emphasizes delivering exceptional service while ensuring compliance with industry regulations. If you're passionate about developing your career in a supportive environment, this position is ideal for you.

Qualifications

• Background in the insurance industry or administrative roles is preferred.
• Eager to develop a career with full training and support.

Responsibilities

• Respond to client queries promptly and build strong relationships.
• Assist with policy preparation and ensure compliance with regulations.

Skills

Client Relationship Management

Policy Administration

Negotiation Skills

Understanding of Compliance

Insurance Knowledge

Education

Recent Graduate

Cert CII Qualification

Tools

Insurance Platforms

Client Management Systems

Job description

Role: Assistant Account Handler

Type: Permanent

Salary: £26,000 - £30,000

Hours: Mon-Fri 9 am-5 pm (Hybrid)

Location: Alcester

If you have a background in the insurance industry or experience in administrative or support roles, and you're eager to develop your career further, this could be a great opportunity for you.

This entry-level position offers full training, support toward obtaining a Cert CII qualification, and a pathway to progress into an Account Handler role.

As an Assistant Account Handler, you will play a crucial role in delivering exceptional service to the client's commercial insurance customers.

You will be responsible for managing client relationships, handling policy administration, and collaborating with insurers to secure competitive terms for clients.

Responsibilities:

• Respond to client queries promptly and professionally, building strong relationships
• Assist with policy preparation and renewals, ensuring accuracy and timeliness
• Process new business, renewals, amendments, and cancellations efficiently
• Liaise with insurers to negotiate competitive terms and resolve any issues
• Ensure compliance with FCA regulations and company policies
• Work closely with team members and mentor junior colleagues as needed

Requirements:

• A recent graduate or previous experience in administration/support roles, preferably within the insurance industry
• Basic knowledge of commercial insurance products and markets
• Proficiency in using insurance platforms or similar client management systems (desirable)
• Understanding of compliance responsibilities and ability to ensure documentation meets regulatory requirements (desirable)

At KHR, we ensure that your CV is well-presented, free of errors, and up-to-date before submission. If you wish to highlight specific skills or qualifications, please include a cover letter or a preface page. If your CV contains heavy graphics, please also submit a clean Word copy.

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