Assistant Account Handler

KHR - Recruitment Specialists; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting entry-level opportunity awaits in the insurance sector! This role as an Assistant Account Handler offers comprehensive training and a clear pathway to progress into an Account Handler position. You will engage with clients, manage policy administration, and collaborate with insurers to secure competitive terms. This is a fantastic chance to grow your career in a supportive environment, where you will receive guidance towards obtaining your Cert CII qualification. Join a forward-thinking company that values your development and provides a solid foundation for your future in the insurance industry.

Qualifications

• Recent graduate or experience in administration/support roles, preferably in insurance.
• Basic knowledge of commercial insurance products and markets.

Responsibilities

• Manage client relationships and handle policy administration.
• Respond to client queries and assist with policy preparation.

Skills

Client Relationship Management

Policy Administration

Communication Skills

Negotiation Skills

Education

Degree in Business Administration

Cert CII Qualification

Tools

Insurance Platforms

Client Management Systems

Job description

If you have a background in the insurance industry or experience in administrative or support roles, and you’re eager to develop your career further, this could be a great opportunity for you. This entry-level position offers full training, support toward obtaining a Cert CII qualification, and a pathway to progress into an Account Handler role.

Role Overview

As an Assistant Account Handler, you will play a crucial role in delivering exceptional service to the client’s commercial insurance customers. You will be responsible for managing client relationships, handling policy administration, and collaborating with insurers to secure competitive terms for clients.

Responsibilities

1. Respond to client queries promptly and professionally, building strong relationships.
2. Assist with policy preparation and renewals, ensuring accuracy and timeliness.
3. Process new business, renewals, amendments, and cancellations efficiently.
4. Liaise with insurers to negotiate competitive terms and resolve any issues.
5. Ensure compliance with FCA regulations and company policies.
6. Work closely with team members and mentor junior colleagues as needed.

Requirements

• A recent graduate or previous experience in administration/support roles, preferably within the insurance industry.
• Basic knowledge of commercial insurance products and markets.
• Proficiency in using insurance platforms or similar client management systems (desirable).
• Understanding of compliance responsibilities and ability to ensure documentation meets regulatory requirements (desirable).

Additional Information

At KHR, we advise you to review your CV for layout, spelling, and grammar before submitting. Highlight particular qualifications, skills, or relevant experience with a cover letter or a preface page if needed. Please submit a 'clean' copy of your CV in Word if your original contains heavy graphics.

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