Assets Manager Response Maintenance

Radius Housing; Holywood; On-site; GBP 44,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assets Manager with a strong background in Mechanical, Electrical, or Building Services. This pivotal role involves managing performance and customer relations within a responsive maintenance service, ensuring quality asset management for tenants. The ideal candidate will have significant experience in reactive maintenance, contract management, and customer engagement. The organization values quality service and aims to be an employer of choice, offering a supportive environment where your contributions will directly impact the community. Join a team dedicated to providing affordable housing and making a difference in people's lives.

Benefits

Contributory Pension Scheme

Health Cash Plan

Cycle to Work Scheme

Free Employee Health Checks

Flexible Working Hours

Qualifications

• Minimum 3 years experience in reactive maintenance at supervisory level.
• Proficient in MTC Contract management and performance monitoring.

Responsibilities

• Manage performance and customer relations for maintenance services.
• Assist in strategic delivery of asset management services.

Skills

Response Maintenance

Engineering

Management

Education

HNC, HND or Bachelor’s Degree in Mechanical, Electrical or Building Services

Tools

Microsoft Office

Job description

The Assets Manager from a Mechanical, Electrical or Building Services background will manage performance and customer relations for the Association’s responsive maintenance service and assist the Director of Assets in the strategic delivery of a quality asset management service to the tenants.

Hours: 37 per week

Location: Belfast / Holywood

Reference: FHA04072

Salary: £44,711 (SP35) to £54,971 (SP45) per annum

To access the full criteria and to apply online, please click the 'Apply' button.

The Association

Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.

Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.

Criteria

To be shortlisted, candidates need to provide evidence of the following as a minimum:

1. Third level qualification (HNC, HND or Bachelor’s Degree) or above in a mechanical, electrical or Building Services discipline

AND

2. A minimum of 3 years relevant experience in reactive/response maintenance at a supervisory or management level, to include at least 2 years’ experience in minor works: value for money/benchmarking of costs, mobilisation of works and programme management.
3. Relevant experience that must include:

• MTC Contract management – mechanical, electrical & building fabric services
• Performance monitoring in a client-facing role (SLA’s & KPI adherence)
• Responsibility for customer engagement and satisfaction

Experience of constructing business cases, board reports and presentations

Experience of supervising staff which should include directing/delegating work and dealing with problems including identification and resolution.

IT literate with demonstrable knowledge of Microsoft Office to include Excel, working with databases, spreadsheets, setting budgets

A current full driving licence and access to a suitable form of transport*
(*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post).

In return, we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full-time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.

For further information on employee benefits go to the employee benefits section of our website.

Closing date for applications is 20 February 2025, unless otherwise stated.

Radius reserves the right to enhance criteria to facilitate shortlisting.

Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise.

Radius is an Equal Opportunities Employer.

Skills:
Response Maintenance, Engineering, Management

Benefits:
Pension, Health Cash Plan, Cycle to Work Scheme