Asset Management System & Performance Manager

South East Water UK; Snodland; On-site; GBP 77,000 - 90,000; Full time

Benefits offered by this job

Pension scheme (up to 10% employer)

5 weeks holiday + bank holidays (incre

Flexible annual leave policy to buy/s👉

Volunteer days

Cycle to work

Health cash plan

Life assurance

Wellbeing related benefits

Job summary

South East Water is seeking a System & Performance Manager to lead two AM teams and drive the strategic direction of asset management. You will own the Asset Risk, Performance, and Assurance frameworks, guiding transformation towards ISO55000 certification and long-term reliability of water assets.

You will engage senior stakeholders across the organisation and with Ofwat to ensure alignment with corporate risk and investment strategies, while delivering an AM transformation that embeds cultural

Qualifications

• Educated to degree level in a relevant discipline (Engineering, Water Management, Science or Risk Management) or equivalent professional accreditation.
• Professional certification in Asset Management (e.g., IAM Certificate/Diploma) desirable to demonstrate best practice.
• Expertise in Asset Management principles and ISO 55000.
• Ability to translate business strategies into AM system requirements across the lifecycle.
• Exceptional stakeholder management and influencing skills at senior levels.

Responsibilities

• Provide day-to-day leadership of two teams (5 AM Strategists & 5 Performance analysts).
• Deliver AM Strategy and ensure ISO55000-compliant AM System and processes.
• Own Asset Risk Management Framework and align with corporate risk register across regions.
• Own AM Performance and Assurance frameworks; analyse trends and deterioration metrics.
• Engage with Ofwat and internal departments to align AM maturity with corporate direction.

Skills

Asset Management

Leadership

Stakeholder management

Risk management

ISO 55000

Analytics

Strategic planning

Education

Degree in Engineering/Water Management/Science or Risk Management

Tools

AMS software

Deterioration modelling tools

Job description

Summary:

This is a critical role that sets the strategic direction for asset management within the organisation and has leadership over the organisation’s AM Risk, Performance and Assurance Frameworks, to ensure our water supply assets are managed in a way that provides reliable provision of service to our customers over the long term.

The role leads 2 teams of strategic planners and risk & performance analysts.
The AMS team are responsible for developing our Asset Management Strategy, will lead the transformation in AM Maturity and ensure the organisation is fit for ISO55000 certification in 2027, which requires significant senior level influencing, engagement and delivery of training across all directorates.

The AM Risk & Performance team provides asset & risk intelligence to support asset management decision making and investment strategy, through understanding criticality, performance trends, & Deterioration modelling.
The team will also own the asset risk framework, aligning it to the Corporate Risk Register and ensuring consistency of risk management across the 3 Regions

The System & Performance Manager is a core member of AMSG, and also holds the key relationship externally with Ofwat’s AM function.

Main responsibilities:

Leadership:

• Day to day leadership of 2 teams of 5 AM Strategists & Performance analysts.
• Leading the AM Transformation required to achieve ISO55000 and embedding the cultural change within the business.
• Accountability for the AM Office - providing insight to enable AMSG decision making.
• Core Member of AMSG - bringing both assessment of AM Maturity & also risk & performance intelligence to the board.

Delivery Accountability:

• Responsible for the delivery of AM Strategy and ISO55000 compliant AM System, ensuring processes and capabilities are in place to deliver our AM Objectives.
• Ownership of the Asset Risk Management Framework, aligning it to our corporate risk register and ensuring consistency across the 3 regions with appropriate escalation routes for key risks via AMSG. This is a critical input for both operational and investment decision making.
• Ownership of AM Performance Framework, analysing trends in condition, deterioration and other metrics to be able to articulate current and predicted performance of our water supply assets.
• Ownership of the AM Assurance framework, ensuring our AM processes are fit for purpose and being adhered to across the organisation to deliver a consistent and efficient approach to our asset lifecycle activities. (This includes annual AMMA assessments and leading the ISO55000 certification & ongoing compliance to that standard),

Engagement & Relationship Management:

• Lead our external AM relationship with Ofwat - vital to ensure our AM Maturity (including health metrics) & ISO55000 compliance develops in alignment with Ofwat’s expectations & requirements.
• Lead relationships with other internal departments at Head of Business and Manager level, especially with Regulation & Strategy to ensure ongoing alignment with corporate direction
• Maintain close relationship and engagement with Water Supply managers in the understanding of current asset related risks, issues and performance trends, to ensure that decisions made regarding current & future investment are grounded in operational requirements.

You’ll need:

• Educated to degree level in a relevant discipline (e.g., Engineering, Water Management, Science or Risk Management) or possessing equivalent professional accreditation and significant vocational experience.
• Professional certification in Asset Management (e.g., IAM Certificate/Diploma) is highly desirable to demonstrate a commitment to industry best practice.
• Expertise in Asset Management principles, standards, and best practices (e.g., ISO 55000).
• Proven ability to translate complex business strategies into AM system requirements across the whole AM lifecycle.
• Exceptional stakeholder management and influencing skills across all levels of the organisation, capable of building consensus and driving cultural change for AM system adoption.
• Skilled at translating asset risk & performance data into insights and articulating at a senior level to enable better long term decision making.
• Understanding of process level audit & assurance, to ensure the organisation remains compliant, efficient and consistent in its approach to delivering AM activities.
• Extensive experience in developing and implementing Asset Management Systems (AMS) in a regulated utility or infrastructure-based organisation.
• Experience of implementing and/ or maintaining ISO55000 certification within an infrastructure organisation.
• Proven ability to develop Asset Health Metrics and assess performance trends.
• Expert in infrastructure Risk Management, understanding the inputs, assessment and proposed mitigations.
• Preferable experience of operating at a senior level within a water infrastructure organisation.

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

Grow a career with a meaningful purpose.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

What can you expect from your recruitment?

• It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
• Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

Compensation package:

£77,000 - £90,000 p.a. dependant on experience