Asset Investment Delivery Customer Liaison Officer

TN United Kingdom; Macclesfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing provider in Macclesfield is seeking an Asset Investment Delivery Customer Liaison Officer to support their ambitious plans. The role offers a chance to make a significant impact while promoting tenant engagement, with benefits including flexibility, holidays, and a supportive work culture.

Benefits

28 days holiday plus birthday leave

Great pension scheme

Agile working with homeworking

Health Cash Plan for benefits and discounts

Training and development opportunities

Friendly modern office environment

Qualifications

• Experience in tenant liaison, supporting delivery and coordination of investment programmes.
• Exceptional communication with contractors and residents.
• Alignment with organizational values.

Responsibilities

• Assist Asset Investment Delivery team with tenant liaison responsibilities.
• Liaise with residents regarding planned investment work.
• Coordinate information flow between contractors and residents.

Skills

Experience with complex investment programmes

Effective communication skills

Job description

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Client:

Location:

Macclesfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

13ef5fc75fe7

Job Views:

5

Posted:

27.05.2025

Expiry Date:

11.07.2025

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Job Description:

3 Year Fixed Term Contract, 37 hours per week

We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.

A fantastic opportunity has arisen for an Asset Investment Delivery Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist and support the Asset Investment Delivery team by providing an effective and efficient tenant liaison function, being required to liaise with residents about planned investment work being undertaken on their property.

We can offer you:

28 days holiday per year plus birthday leave and Bank Holidays

A great pension scheme that’s tailored to suit your needs

Agile working providing homeworking and flexibility of working hours.

A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.

Training and development opportunities – let us help you reach your career goals.

A modern office with a friendly working environment

To succeed you will need experience of supporting the delivery of complex multi-million pound investment programmes of work. You would also need experience of providing to and receiving information from contractors in relation to the delivery and coordination of programmes of work. For full Requirements of the role please see the job description attached to the advert.

Our values are at the core of everything we do, so we are looking for someone who’s values align with ours and will embed these too! It’s an exciting time to join the Trust so if you would like to play a part, we’d love to hear from you!