Asset Investment Delivery Customer Liaison Officer

Peaksplains; Macclesfield; On-site; GBP 36,000; Full time

Job summary

An exciting opportunity is available for an Asset Investment Delivery Customer Liaison Officer at a leading housing provider in Macclesfield. This permanent role involves supporting investment projects by effectively communicating with tenants about essential works on their properties, ensuring a high level of tenant satisfaction and service delivery.

Benefits

28 days holiday plus birthday leave

Pension scheme

Agile working and flexibility

Health Cash Plan

Training and development opportunities

Modern office environment

Qualifications

• Experience of supporting multi-million pound investment programmes.
• Experience liaising with contractors on project delivery.

Responsibilities

• Assist the Asset Investment Delivery team with tenant liaison.
• Liaise with residents about planned investment work.

Skills

Experience in tenant liaison

Communication skills

Coordination of investment programmes

Job description

Salary £35,242.35 per annum

Location Macclesfield

This is a Permanent , Full Time vacancy that will close in 2 days at 23:59 BST .

The vacancy

3 Year Fixed Term Contract, 37 hours per week

We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.

A fantastic opportunity has arisen for an Asset Investment Delivery Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist and support the Asset Investment Delivery team by providing an effective and efficient tenant liaison function, being required to liaise with residents about planned investment work being undertaken on their property.

We can offer you:

28 days holiday per year plus birthday leave and Bank Holidays

A great pension scheme that’s tailored to suit your needs

Agile working providing homeworking and flexibility of working hours.

A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.

Training and development opportunities – let us help you reach your career goals.

A modern office with a friendly working environment

To succeed you will need experience of supporting the delivery of complex multi-million pound investment programmes of work. You would also need experience of providing to and receiving information from contractors in relation to the delivery and coordination of programmes of work. For full Requirements of the role please see the job description attached to the advert.

Our values are at the core of everything we do, so we are looking for someone who’s values align with ours and will embed these too! It’s an exciting time to join the Trust so if you would like to play a part, we’d love to hear from you!

Closing Date: 2nd June 2025

About us

We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes & thriving communities by playing a part in addressing local housing need.

Working together to provide safe homes and thriving communities.

If you want to know about more benefits, please click here .