Asset Alliance Group - Asset Operations Assistant

Arbuthnot Latham; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Arbuthnot Latham is looking for an Asset Operations Assistant in Manchester. This role involves assisting with the day-to-day operations of vehicles, engaging with customers, conducting thorough asset inspections, and ensuring optimal presentation of rental and sales stock.

The ideal candidate will possess excellent communication skills, strong IT capabilities, and a meticulous attention to detail. Responsibilities also include relocating vehicles, conducting monthly yard audits, and preparing reports as needed.

Qualifications

• Effective communication and interpersonal skills are essential.
• Proven IT skills, particularly with internal systems and Microsoft products.
• Ability to work effectively both in a team and independently.
• Detail-oriented with a proactive mindset.

Responsibilities

• Assist with the day-to-day preparations of vehicles.
• Greet customers returning vehicles and perform inspections.
• Relocate vehicles within the yard and ensure their availability.
• Prepare rental vehicles for readiness.
• Conduct asset inspections at customer sites.

Skills

Excellent communication and interpersonal skills

Strong IT skills (Microsoft, Excel, Outlook)

Teamwork

Attention to detail

Job description

Asset Alliance Group - Asset Operations Assistant

Asset Alliance Group (AAG) is a subsidiary of Arbuthnot Latham which has been associated with Banking since 1833. AAG serves the commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. It is a full-service finance and leasing business.

Asset Operations Assistants are required to assist with the day-to-day preparations of vehicles / assets including preparation of used sales stock and maintaining a rental line, with an expectation of engaging with both customers and colleagues, to ensure we achieve an optimum sales stock and rental fleet utilisation.

In-Checks

• Greet customers or agencies returning rental or used sales vehicles.
• Conduct thorough check-in inspections, documenting all relevant asset information.
• Capture and record any damages with photographs, in line with company and BVRLA standards.
• Update the vehicle movement log to reflect asset status and location.

Out-Checks

• Greet customers or agencies collecting rental or sold vehicles.
• Perform detailed check-out inspections, ensuring all asset details are recorded.
• Photograph and document any pre-existing damages.
• Update the vehicle movement log accordingly.

Yard Movements

• Relocate vehicles within the yard to optimise space and access.
• Ensure safe and efficient movement of both rental and sales stock.

Collection & Delivery

• Transport vehicles to and from repairers or other locations as required.
• Collect AAG drivers or vehicle parts to support operational needs.

Valeting

• Prepare rental vehicles to a high standard for the rental-ready line.
• Ensure cleanliness and presentation meet company expectations for both rental and sales assets.

External Check-Ins & Outs

• Conduct asset inspections at customer sites prior to return or inter-site transfers.
• Document and photograph asset condition, ensuring consistency with internal standards.

R2C Job Loading

• Upload asset check-in data to R2C, listing all defects and attaching supporting photographs.
• Distribute relevant information to appropriate AAG personnel.
• Prepare and position vehicles for customer collection, whether for rental or post-sale.
• Ensure all documentation and vehicle presentation are complete and accurate.

Yard Check

• Perform monthly yard audits, verifying all on-site assets.
• Reconcile physical stock with the vehicle movement log and update the rental availability log accordingly.

Reporting

• Prepare and submit business reports as and when required, in accordance with requests from line manager.

Key Interfaces

• FMC Team
• Customers

Person Specification

Knowledge / Experience

• Excellent and effective communication and interpersonal skills
• Strong IT skills – Internal systems, Microsoft, Excel and Outlook etc.
• Ability to work as part of a team and equally un-supervised
• Proactive with a keen attention to the smallest of details