Assessment Officer

The University of Law; Birmingham; Hybrid; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Salary £28,700

30 days annual leave

Private Medical Scheme

Life Assurance

Contributory Pension

Course sponsorship

Fee discounts

Season Ticket Loans

Student Discounts

Flexible work arrangement

Job summary

The University of Law is seeking an Assessment Officer to guide students through their assessment journeys in a hybrid role across UK ULaw campuses. You will set up exams and deliver final results while liaising with staff, students and partners to ensure a seamless assessment experience.

We value teamwork, clear guidance to students and strong organisation. The role supports flexible working and offers professional development opportunities, including course sponsorship and pension benefits.

Qualifications

• Experience in managing and implementing complex administrative processes in a busy organisation.
• Clear one-on-one guidance to students and staff.
• Excellent verbal and written communication skills.
• Strong time management and ability to prioritise multiple demands.

Responsibilities

• Guide students through assessment journeys from setup to final results.
• Engage with students daily in person, by phone and by email.
• Collaborate with staff, faculty and external partners to ensure smooth assessments.
• Maintain accurate and timely assessment information in the student records system.

Skills

Student support

Communication

Organisational skills

Tools

Student records system

Job description

Imagine a role where every day brings new challenges, insights and a chance to make a direct impact on students’ experiences. At The University of Law, our Assessment Officers play a crucial role in guiding our students through their assessment journeys – from setting up exams to delivering final results. If you thrive in a dynamic environment and love connecting with others, this might be the perfect fit.

View the job description for Assessment Officers and its associated Roles and Responsibilities.

As an Assessment Officer, you’ll engage with students daily, addressing their queries in person, by phone and over email. Collaboration is at the heart of this role. You’ll work closely with staff and faculty and our partnership with London College of Contemporary Arts (LCCA) to ensure assessments run smoothly from start to finish, creating a seamless experience that supports student success.

We are currently seeking an Assessment Officer to join us on permanent full time basis (35 hours per week). This role adopts a hybrid approach spending some time working remotely and from one of our UK ULaw Campuses

As Our Assessment Officer, you Will

• Use your problem-solving, planning, organisation skills along with gained knowledge of practice across the Higher Education sector to engage with and drive continuous improvement of Assessments Office processes
• Plan, organiseand prioritiseworkload for your specific area of responsibility across the academic year. Working to deadlines and taking action to avoid or mitigate failures, and escape any concerns to your line manager
• Project manage different workstreams including enrolment on assessments, mitigations, marking, moderation, external examiners, exam boards, progression, and award – running and continual review and improvement of processes.
• Maintainthe student records system with accurate and timely assessment information

Is this you?

Role

This role would be ideal for someone who thrives on variety, is open to change and new ways of working, and enjoys helping others achieve their best. Here’s what we’re looking for:

• Experience in managing and implementing complex administrative processes in a busy organisation
• Confidence in providing clear one-on-one guidance to students and staff
• Excellent communication skills both verbal and written
• Strong time management skills and ability to prioritise multiple demands

What Our Assessment Officers Say

“Everyday involves a lot of teamwork and communication and you will never be left without support, the whole assessments team communicates across campus so you are always working together. Keeping on top of different tasks is challenging but also the most important part of the role. You want to ensure the best experience for students and helping to keep a smooth and organised assessment process in place is key to this”

Closing date for applications: 11th October 2026. Please note: the panel for these roles will be interviewing candidates on receipt of their applications and may close the advert early due to large volumes of applications.

Why join us?

Along with a starting salary of £28,700, you’ll enjoy:

• We provide a generousannual leave entitlement of 30 days
• Private Medical Scheme and Life Assurance
• Contributory Pension Scheme
• Opportunity for professional development, including course sponsorship and fee discounts
• Season Ticket Loans and Student Discounts

We’re flexible too. This role can be adapted for part-time, job-sharing and other flexible work arrangements, including a mix of on-site and remote work.

Our Approach

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team [e-mail].

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor. here