Assessment and Fast Track Recovery Navigator

recoveryfocus

Barnsley

On-site

GBP 26,000 - 34,000

Full time

2 days ago
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Benefits offered by this job

27 days annual leave (rising to 32)
Pension scheme with 4.5% employer
Life assurance (3x salary)
Enhanced sick pay and family-friendly
Birthday leave and extra days
Professional fee reimbursement forre
24/7 online GP access
Employee Assistance Programme
Recommend a Friend £500 bonus
Cycle to Work scheme
Blue Light Card discounts
Free will writing service

Job summary

Waythrough in Barnsley is seeking a compassionate Assessment and Fast Track Recovery Navigator to join the Recovery Steps team. You will support clients from their first contact and throughout their recovery, conducting assessments and helping them access treatment and wider support.

The role combines direct client work with administrative duties, including pre-assessment calls, reminders, and maintaining case records, to help people achieve lasting recovery goals.

Qualifications

  • Experience of working with vulnerable adults or people with support needs.
  • Excellent communication skills and a compassionate, non-judgemental approach.
  • Experience of carrying out risk assessments.
  • Ability to set and work towards goals with individuals.

Responsibilities

  • Support clients from initial contact through their recovery journey.
  • Complete comprehensive assessments and risk assessments.
  • Manage a caseload and deliver one-to-one intervention sessions.
  • Provide emotional support, advice, signposting and referrals.
  • Make pre-assessment calls, client check-ins and appointment reminders; re-engage those who have disengaged.
  • Maintain accurate case notes using electronic systems.
  • Collaborate with external agencies and other professionals involved in care.
  • Provide harm reduction information and BBV testing discussions; distribute Naloxone kits.
  • Support group facilitation and access to recovery opportunities.
  • Complete or support home visits as required.

Skills

Vulnerable adults experience
Excellent communication
Teamwork & collaboration
Organisational skills
Information technology

Job description

Assessment and Fast Track Recovery Navigator

Location: Barnsley Recovery Steps - McLintock's Building

Working Hours: 37 hours per week, including a late shift on Thursdays (11am-7pm)

Contract Type: Permanent (Full Time)

Salary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About the Role.

We're looking for a compassionate and motivated Assessment and Fast Track Recovery Navigator to join our Barnsley Recovery Steps team.

This is a frontline, client-facing role where you'll support people from their initial contact with the service and throughout their recovery journey. You'll complete comprehensive assessments, identify individual needs and help people access the right treatment, interventions and wider support.

You'll also manage a caseload, deliver structured one-to-one interventions and provide practical and emotional support to help individuals make positive changes and work towards their recovery goals.

The role combines direct client work with important administrative responsibilities, including pre-assessment calls, appointment reminders, client check-ins, re-engaging people who have disengaged and maintaining accurate case records.

What You'll Do
  • Support clients from their initial contact with Barnsley Recovery Steps and throughout their recovery journey.
  • Complete comprehensive assessments, risk assessments and relevant documentation.
  • Manage a caseload and deliver structured one-to-one intervention sessions.
  • Provide appropriate emotional support, advice, signposting and referrals to help address unmet needs.
  • Make pre-assessment calls, client check-ins and appointment reminders, and proactively contact people who have disengaged from the service.
  • Maintain accurate and timely case notes using relevant electronic systems.
  • Work collaboratively with external agencies and other professionals involved in an individual's care.
  • Provide harm reduction information, discuss blood-borne virus (BBV) testing and distribute Naloxone kits.
  • Support the facilitation of groups and help people access appropriate recovery opportunities.
  • Complete or support colleagues with home visits where required.
To Succeed in This Role, You'll Need:
  • Experience of working or volunteering with vulnerable adults or people with support needs, particularly those affected by drug or alcohol use.
  • An understanding of the challenges of recovery from addiction or problematic substance use and recognition that every person's recovery journey is different.
  • Excellent communication skills and a compassionate, non-judgemental approach.
  • Experience of carrying out risk assessments.
  • The ability to set and work towards goals with individuals.
  • Good organisational, time-management and IT skills.
  • The ability to work effectively as part of a team while also using your own initiative.
  • The ability to maintain appropriate professional boundaries and work in accordance with organisational policies.
  • A genuine interest in supporting Waythrough's mission, vision and values.

If you're passionate about meeting people where they are, helping them access the right support and empowering them to make meaningful changes in their lives, we'd love to hear from you.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

  • 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%
  • Life assurance (3× annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days' annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Go and Aspirations portals
  • £500 Recommend a Friend bonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an

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