Assertive Outreach Worker

Homeless Link; Gloucester, Tewkesbury, Cotswold District, Stroud; On-site; GBP 10,000 - 26,000; Full time

Benefits offered by this job

Rewards Platform

Pension scheme

27 days annual leave

30% staff discount

Free monthly training sessions

Job summary

Alongside, the new name for Julian House, is seeking an Assertive Outreach Worker to support rough sleeping clients across Gloucestershire. Based in Gloucester, you will work in the community, build trust, and help clients access the support they need in a fast-paced, hands-on role requiring resilience and initiative.

You will travel across districts, require a full driving licence and access to your own car, and be flexible for early mornings, evenings and weekends when required.

Qualifications

• Valid driver's license and access to own vehicle.
• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours.

Responsibilities

• Identify and build relationships with people who are rough sleeping in Gloucestershire, using outreach sessions and regular visits to agencies/venues visited by individuals who are rough sleeping.
• Maintain client records, so they are accurate and fully updated at all times.
• Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.
• Work collaboratively taking a multi‑agency approach to safeguard clients.

Skills

Driving license

Experience with vulnerable adults

Job description

Job Role: Assertive Outreach Worker

Salary: £10,480 (FTE £26,200 per year)

Hours: 15 hours per week

Contract type: Permanent

Location: Rural Gloucestershire Forest of Dean, Tewkesbury, Cotswold and Stroud.

Additional information:

Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

While our office base is in Gloucester, this is a county-wide role and there may be times when you'll be required to work in other districts across Gloucester to support service delivery. Flexibility and a willingness to travel are important aspects of the position.

Ability to work flexibly, including early mornings, evenings, and weekends when required.

Please note this role requires frequent travel across districts

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for

About the Role:

As an Assertive Outreach Worker, you’ll be on the frontline supporting individuals experiencing rough sleeping to take positive steps towards a safer, more stable future.

Based in Gloucester, you’ll work out in the community, building trust, tackling challenges head‑on, and helping people access the support they need. This is a fast‑paced, hands‑on role where resilience, initiative, and a proactive mindset are key.

Join a passionate team, work alongside partner agencies, and help create lasting change. If you’re ready to make an impact, we want to hear from you!

What you’ll be doing:

Identify and build relationships with people who are rough sleeping in Gloucestershire, using outreach sessions and regular visits to agencies/venues visited by individuals who are rough sleeping.

Maintain client records, so they are accurate and fully updated at all times.

Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.

Work collaboratively taking a multi‑agency approach to safeguard clients.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

Full driving licence and access to own car for work purposes.

Experience working with vulnerable adults and/or people with complex needs and challenging behaviours.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!