Assertive Outreach Recovery Coordinator

Change Grow Live; West of England; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave + extra day after

Wellness hour weekly

Contributory pension

Discounts

Training and progression

Refer-a-Friend

Job summary

Change Grow Live is seeking an Assertive Outreach Recovery Coordinator at HMP Bristol to assess and engage service users, ensuring they access the right intervention at the right time.

You will work with Clinical Substance Misuse teams, hold a caseload for 1:1 keyworking, run groups, and help coordinate Release Planning with partners to support smoother transitions.

This full-time, permanent role (37.5 hours/week) offers a supportive team, pension, wellness benefits, and learning opportunities.

Qualifications

• Strong understanding of substance misuse issues and experience in a similar field.
• Excellent verbal and written communication skills and IT proficiency.
• Proactive, able to work on own initiative with good time management and prioritisation.
• Good working knowledge of mental health interventions and best practices.
• Able to work in partnership with a wide range of professionals and stakeholders.
• Ability to manage change while prioritising service user needs.

Responsibilities

• Work with Clinical Substance Misuse team to develop and implement care plans for those receiving clinical prescribing.
• Complete initial assessment and welfare checks as part of Duty Shifts.
• Hold a caseload of clients for 1:1 keyworking.
• Facilitation of groups.
• Coordinate with Connecting Communities Teams, Healthcare, Prison partners and External Support Agencies for Release Planning.

Skills

Substance misuse knowledge

Communication

Time management

Initiative

IT skills

Interpersonal skills

Change management

Governance awareness

Tools

MS Office

Job description

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Assertive Outreach Recovery Coordinatorwho has theskills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where:HMP Bristol

Full Time Hours: 37.5 per week

Contract Type: Permanent

Please note:Full-time hours at Change Grow Live are 37.5 hours per week. Office hours are Monday - Friday 8am-4pm.

Responsibilities

About the role:

• Work in close partnership with Clinical Substance Misuse team to develop and implement care plans for those receiving clinical prescribing, including attendance at ongoing clinical reviews.
• Complete initial assessment and welfare checks as part of 'Duty Shifts'
• Hold a caseload of clients for 1:1 keyworking
• Facilitation of groups
• Work closely with Connecting Communitiy Teams, Healthcare, Prison partners and External Support Agencies to ensure effective coordination of Release Planning.

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally,you'llreceive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Cherise Dsouza | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

1/11/2026