Assertive Outreach Recovery Coordinator

Change Grow Live; Guy's Marsh; On-site; Confidential; Full time

Benefits offered by this job

25 days holiday

Wellness hour

Wellness hub

Pension

Staff discounts

Training & progression

Job summary

Change Grow Live at HMP Guys Marsh is seeking an Assertive Outreach Recovery Coordinator to engage hard-to-reach service users, assess needs and guide them to appropriate interventions, within a supportive, rights-respecting environment.

You will run groups, deliver structured content, and work with partners to reduce harm, promote recovery, and ensure information governance. DBS check and security clearance required; 37.5 hours per week, permanent contract.

Qualifications

• Strong understanding of substance misuse issues and experience in similar roles.
• Experience with groups/pods and managing group dynamics.
• Excellent verbal and written communication with good IT skills.
• Proactive, able to work on own initiative with strong time management.
• Knowledge of mental health interventions and services; ability to engage diverse stakeholders.
• Commitment to information governance and DBS clearance requirements.

Responsibilities

• Supporting service users from entry into the service through treatment/recovery journey.
• Screening, assessment, recovery planning and onward referral.
• Reducing drug and alcohol related harm to service users and the wider community.
• Promoting carer, service user and community involvement.
• Providing advocacy for access to partnership services.
• Working with service users to support social reintegration and recovery, resilience and peer support.
• Designing and preparing materials for groups/pods.
• Delivering structured content within group settings to service users at various stages of recovery.
• Debriefing and evaluating with co-facilitators after groups, reviewing progress and concerns.
• Tailoring workshops around service users’ needs (e.g., anger management, sleep disorders, relationships).

Skills

Substance misuse knowledge

Group facilitation

Communication skills

Time management

Interpersonal skills

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have a new and exciting opportunity at HMP Guys Marsh. We are looking for an Assertive Outreach Recovery Coordinator to join our team. They will need to have the skills and experience to assess and engage some of our hardest to reach service users, ensuring that they access the right intervention at the right time, in a way that best meets their individual needs.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where

HMP Guys Marsh

Full Time Hours

37.5 per week

Contract

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users, such as anger management, sleep disorders, relationships, etc

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
• The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance.

What we will give to you

• 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications.

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 23 to 28 (£28,557.79 - £32,802.41)

N/A - Outside London Weighting Area

5/10/2026

Zara Benett | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.