AS/400 & IBM i Expert — On-site Support (Temporary)

Acorn by Synergie; Gloucester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Temporary opportunity

On-site in Caerphilly or Thornbury

Mon-Fri pattern 8am-4pm or 9am-5pm

Opportunities to improve systems and流程

Job summary

Acorn by Synergie is seeking an experienced AS400 Support Specialist to join the Industrial Lab Systems team on a temporary basis. The role focuses on supporting IBM AS400 / IBM i environments, investigating issues, and delivering data-driven insights to improve operations.

The successful candidate will work on-site at Caerphilly or Thornbury, with a Monday–Friday pattern and option of 8am–4pm or 9am–5pm shifts, contributing to ongoing system improvements and operational stability.

Qualifications

• Proven experience supporting IBM AS400 / IBM i environments.
• Strong knowledge of SQL and report writing.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Ability to work independently and investigate complex operational issues.
• Experience in manufacturing or operational environments is advantageous.

Responsibilities

• Investigate and resolve AS400 operational and system issues.
• Identify root causes of system and process failures.
• Produce reports, data extracts, and meaningful business insights.
• Write, maintain, and enhance reports and queries.
• Conduct data analysis, validation, and troubleshooting activities.
• Monitor critical business processes and scheduled jobs.
• Identify opportunities for process improvements and automation.
• Support continuous improvement initiatives across the business.
• Develop long-term solutions that reduce reliance on manual workarounds and temporary fixes.

Skills

AS400 / IBM i

SQL

Report writing

Analytical skills

Troubleshooting

Job description

Acorn by Synergie is seeking an experienced AS400 Support Specialist to join the Industrial Lab Systems team on a temporary basis. The role focuses on supporting IBM AS400 / IBM i environments, investigating issues, and delivering data-driven insights to improve operations.

The successful candidate will work on-site at Caerphilly or Thornbury, with a Monday–Friday pattern and option of 8am–4pm or 9am–5pm shifts, contributing to ongoing system improvements and operational stability.