Area Supervisor

All Locations; Swindon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van

20 days holiday plus bank holidays

Pension Scheme

Internal mentoring scheme

Regular company events

Job summary

SBFM is seeking an Area Supervisor to lead field-based service delivery across Swindon and surrounding sites. Regular travel between client sites in the UK is required, with ownership of audits, health and safety compliance, and staff inductions.

You will manage frontline teams, support contract mobilisations, and maintain client relationships while ensuring KPIs are met and records are accurately kept using our IT systems.

Qualifications

• Full, clean driving licence and willingness to travel UK-wide.
• Demonstrable experience in a similar area supervisory/field role.
• Experience delivering high standards of service and managing client relationships.

Responsibilities

• Maintain high standards of service delivery and client satisfaction in line with KPIs.
• Relationship management: build and maintain strong client relationships at local level.
• Conduct regular audits and resolve issues to ensure cleaning standards and specifications.
• Line management, inductions and training of frontline operatives.
• Mobilise new contracts through site visits, inductions, and training.
• Oversee health and safety compliance across all sites and staff adherence to policies.
• Conduct stock checks and follow processes for ordering materials and equipment.
• Cover cleaning and utilise workforce; complete site cleaning where needed.
• Support or cover other Area Supervisors' areas as required.
• Ensure accurate records of visits and communications using IT systems.
• Collaborate with Regional Operations Managers and Account Managers for smooth operations.
• Respond promptly to ad hoc requests or escalations from senior management.

Skills

Driving Licence

Client relationship management

Audit & compliance

Staff induction & training

Job description

We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM's service provision. For this role regular travel between sites around Swindon and surrounding areas will be required,

Responsibilities

• Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
• Relationship management - build and maintain strong client relationships at local level.
• Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
• Line management, support, inductions and training of frontline operatives.
• Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
• Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
• Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
• Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary
• Supporting or covering other Area Supervisors' areas where required
• Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
• Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
• Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
• Proactively identify and ... to senior management.
• Demonstrable experience in a similar role

Operations

• A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.

Benefits

• All Departments is a required field Advertising Salary £29,000 + Company Van
• Home
• Vacancies
• Area Supervisor, Company vehicle
• 20 days holiday plus bank holidays
• Pension Scheme
• Internal mentoring scheme
• Regular company events

Commitment to SBFM Values

• Be a Good Person

  We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.

• Play as a Team

  Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.

• Think Differently

  We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.

• Make an Impact

  It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.