Area Security Installation Supervisor

Kings Security; Dartford; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Life Insurance

Company Health Care Plan

25 days holiday + bank holidays

Cycle to work scheme

Job summary

Kings is seeking an Area Install Supervisor to support the Installation Manager and teams in delivering projects on time and within budget. You will provide high level field technical expertise across Intruder, CCTV, Access Control and Fire Alarm where applicable.

The role involves a mix of installing and supervising, with travel to site and a focus on safety, quality, and customer service. Strong communication and problem solving are essential.

Qualifications

• Customer focused and excellent people skills.
• PC literate and able to use standard software.
• Technical knowledge across Intruder, CCTV, Access Control.
• Understanding NSI standards and project delivery.
• Experience in installation across multiple disciplines.

Responsibilities

• Support the Installation Manager in all aspects of the business.
• Role is 60% installing and 40% supervising; workload may change.
• Assist schedulers with engineer skill matrix to optimise performance.
• Attend operations and pre-start meetings; monitor larger installs via site visits.
• Ensure health, safety and welfare per company policy.
• Provide reports and feedback on subcontractor installations.

Skills

Customer focus

PC literate

Technical knowledge

Team player

Strong communication

Self-motivated

Prioritise workloads

Education

SMSTS or SSSTS

ECS/CSCS card

IPAF

Tools

Network/IP based products

Job description

Dartford, United Kingdom

If you’re looking for your next career move and seeking an opportunity that offers professional development, rewards and success, then a career at Kings could be for you. Our strength is built on the hard work, professionalism and spirit of our people.

As an employee, you’ll be part of an organisation that offers numerous benefits and opportunities for you to advance your career in a professional, engaging workforce that focuses on delivering superior technology solutions.

Training and Career Development

As an employer, we realise our responsibility to invest in people who want to excel in their chosen careers. We feel strongly about retaining a loyal and talented workforce that will contribute towards individual and organisational success.

Ongoing training and development is therefore key to getting the best out of our employees. From induction onwards, we will support you to realise your potential and to fulfil your career goals.

We offer generous benefits packages to all of our employees.

In addition to competitive salaries…

• Life assurance
  
• Employee Assistance Programme
  
• Childcare vouchers salary sacrifice scheme
  
• Cycle to work scheme
  
• Recognition awards
  

Job Description

Key Purpose of the Job:

Area Install Supervisor to assist the Installation Manager and Installation Teams in delivering performance, quality control and exceptional performance and customer service. Providing a field-based link between the Installation Department to ensure projects are delivered on time and within budget. To be provide a high level of field technical expertise across all Intruder, Alarm, CCTV, Access Control. (Fire Alarm systems where applicable).

Key Job Responsibilities:

• Support the Installation Manager (IM) in all aspects of the business
  
• Role consists of 60% installing and 40% supervising but can change depending on workload
  
• Assist schedulers with engineer skill matrix to maximise performance.
  
• Assist schedulers in advising on parts compatibility or alternative parts
  
• Attend operational meetings and project pre-start meetings
  
• Monitor larger installs via site visits and audit reporting
  
• Understand NSI standards and support your team to enforce these.
  
• Ability to work within project time constraints, identifying and communicating without delay any potential risks to the project delivery dates.
  
• Ensure the health, safety and welfare of yourself and the team in accordance with company policy.
  
• Assist with assessing field-based engineer’s performance and continuous improvement
  
• Monitor poor performance and develop improvement plans locally, assist with improvement of engineer performance by application of company procedures where necessary
  
• Support engineers technically and assist with problematic sites to resolve any issues
  
• Assist the IM with project implementation and report project issues or risk.
  
• Carry out subcontractor audits, ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance.
  
• Carry out engineer & technical audits, meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.
  
• Carry out fleet audits and stock take of team vehicles in line with company procedures.
  
• Carry out internal health and safety audits and spot checks
  
• Provide reports and feedback on sub-contractor installations
  
• Adhere to and promote health and safety always.
  
• Carry out audits in line with company procedures to ensure 100% compliance
  
• Field based presence for any complaints
  
• Support the IM in all aspects installation delivery to meet the demands of project and business requirements
  

Requirements

• Customer focused & excellent people skills
  
• PC Literate
  
• Technical knowledge of multiple disciplines including Intruder, CCTV, Access Control
  
• Understanding of all current industry standards across all disciplines
  
• Experience in installation of the disciplines
  
• Team player & lead by example
  
• Strong interpersonal and communication skills
  
• Self-motivated and confident
  
• Ability to prioritise workloads
  
• Be an ambassador for Kings always, displaying quality and excellence in all dealings with external and internal customers and suppliers
  
• Ability to work within a continually changing environment
  
• Network/IP based product experience
  
• SMSTS or SSSTS qualification
  
• Previous experience within a senior engineer/supervisor position
  
• ECS/CSCS card
  
• IPAF
  

Why work for us?

• Performance Related Pay - opportunity to earn up to additional £2,000 yearly (paid quarterly)
  
• Paid Overtime at premium rate
  
• Full Remote Technical Support
  
• Company Vehicle with private use option
  
• Life Insurance
  
• Company Health Care Plan
  
• 25 days holiday + 8 bank holidays
  
• Day back in lieu when bank holiday worked
  
• Referral Scheme
  
• Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
  
• Wagestream – Get instant access to your wages through our financial wellbeing tool.