Area Relief Officer

Mitie Group plc.; Lowestoft; On-site; GBP 17,000 - 19,000; Full time

Job summary

Mitie Group plc. is seeking a security officer to cover DWP sites across Lowestoft and neighbouring towns. You will patrol premises, respond to incidents, liaise with police and emergency services, and ensure a safe environment for staff and visitors.

Applicants must hold a full UK driving licence with their own transport. Prior security experience is preferred, and a DS licence supports your application. Customer service and vigilance are essential in this role.

Qualifications

• Previous security experience is preferred.
• DS Licence preferred.
• Full UK driving licence is required.

Responsibilities

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security-related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations

Skills

Previous security experience

Full UK driving licence

Education

DS Licence

Job description

Hourly Rate: £13.45

Job Overview

Flexibility to travel, as this role will cover various DWP sites within the region Lowestoft, Great Yarmouth, Diss, Norwich, North Walsham, Cromer

Full UK driving licence and own transport required

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security-related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To call emergency services and Communication Centre to report all incidents.

What we are looking for.

• Previous Security Experience
• Licence required DS Licence Preferred
• Full UK driving licence required.