Area Manager, Central & London

The Hearing Care Partnership; Greater London; Hybrid; GBP 50,000 - 67,000; Full time

Benefits offered by this job

Company car (electric or hybrid)

Health cash plan

Company pension scheme

Gym membership

27 days annual leave + bank holidays

Job summary

The Hearing Care Partnership is seeking an experienced Area Manager to lead and grow operations across Central & London. You will drive growth, elevate performance and strengthen relationships with independent optical partners while managing a team of clinical and commercial staff.

You will collaborate with Marketing, Recruitment, Professional Services and Senior Leadership to expand presence and deliver life-changing hearing care.

Qualifications

• Proven background in business development and multi-site people leadership.
• Strong commercial awareness and operational delivery experience.
• Proven track record of managing and developing clinical teams.
• Excellent interpersonal and influencing skills.
• Proven capability to delegate strategically and collaborate to strengthen team and partner performance.
• Proven ability to develop effective stakeholder relationships.
• Ability to work with and influence multiple internal departments.
• Background in audiology or optical is essential.

Responsibilities

• Lead and manage a team of clinical and commercial audiologists and Hearing Care Assistants.
• Embed hearing care as a service within optical practices through collaboration and mentoring.
• Support performance through monthly visits and two weekly virtual team meetings.
• Promote clinical excellence and superior patient outcomes.
• Foster a positive team culture, empowering and supporting staff and partners.
• Encourage local visibility through community engagement events and initiatives.
• Support recruitment and onboarding to build a strong growing team.

Skills

Business development

Multi-site leadership

Commercial awareness

Operational delivery

Interpersonal & influencing

Stakeholder relationships

Team collaboration

Audiology/optical background

Job description

Job Title: Area Manager - The Hearing Care Partnership (THCP)

Region: Central & London

Location: Field Based + Remote/Home Based

Reporting To: Chris Powell, Head of Operations

Be at the Heart of Transforming Hearing Care. Lead. Grow. Inspire.

The Hearing Care Partnership are looking for an experienced Area Manager to drive growth, elevate performance, and strengthen relationships across Central & London.

This is a high-impact role combining field-based leadership, strategic business development, and team management. You'll work closely with our trusted independent optical partners across the region. Help to support regional expansion, and most importantly, lead and manage a talented team of clinical and commercial audiologists and Hearing Care Assistants.

Collaborating with key internal teams - including Marketing, Recruitment, Professional Services, New Business and the Senior Leadership Team - you'll play a central role in our mission to deliver life-changing hearing care.

What You'll Be Doing

For Partner Practices:

• Champion new site launches using a proven 6-week onboarding plan.
• Work with partner practices and clinicians to deliver open days in the local community.
• Collaborate with optical partners to ensure a seamless and successful go-live experience.
• Build strong commercial relationships and lead on tailored growth strategies.
• Drive full hearing assessments through team engagement and local marketing plans.
• Monitor success through KPIs, ROI, and quarterly business reviews.
• Identify new partner opportunities to accelerate THCP expansion.

For Audiologists & HCAs:

• Lead and develop a team of highly skilled clinical and commercial audiologists and Hearing Care Assistants.
• Embed hearing care as a vital service within optical practices through close collaboration and mentoring.
• Support performance through frequent monthly visits and two weekly virtual team meetings.
• Promote ongoing clinical excellence and superior patient outcomes.
• Foster a positive team culture where individuals are empowered, supported, and inspired to help their patients, partners & each other.
• Encourage local visibility through community engagement events and initiatives.
• Support recruitment and onboarding to build a strong team as we grow.

What You'll Bring

• A proven background in business development and multi-site people leadership.
• Strong commercial awareness and operational delivery experience.
• A proven track record of managing and developing clinical teams.
• Excellent interpersonal and influencing skills.
• Proven capability to delegate strategically and collaborate to strengthen team and partner performance.
• Proven ability to develop effective stakeholder relationships.
• An ability to work with and influence multiple internal departments.
• A background in audiology or optical is essential.

Why Join Us?

• Be part of a purpose-driven company that puts patients and people at the centre of everything.
• Work with independent partners who share our commitment to quality and care.
• Help grow one of the UK's most respected and fastest-growing hearing care providers.
• Collaborate with senior leaders and expert colleagues in a supportive and innovative environment.
• Make a real difference - not just in the numbers, but in people's lives.

What You'll Get in Return

• £59,000 base salary
• Monthly & quarterly performance-based bonus schemes
• Company car (electric or hybrid) or car allowance
• Health cash plan (supporting everyday health costs)
• Company pension scheme
• Gym membership contribution
• 27 days annual leave + bank holidays
• The opportunity to shape the future of hearing care in a fast-growing, value-driven business