Area Manager- , Amazon Last Mile- Team Lead

Amazon; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in electronic commerce is seeking an Area Manager for its Last Mile operations in Sheffield. The role involves managing front-line teams, driving performance improvements, and enhancing customer experience. Candidates should have strong analytical skills, a Bachelor's degree, and experience in operations management.

Qualifications

• At least 2+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and holidays.
• At least 1+ years of experience with performance metrics, process improvement, or lean techniques.

Responsibilities

• Understand business issues and challenges in delivery operations.
• Map business requirements, analyze workflows, and design solutions.
• Develop and report performance metrics to improve Customer Experience.

Skills

Analytical skills

Communication abilities

Strategic thinking

Education

Bachelor's degree or equivalent

Job description

Area Manager - Amazon Last Mile - Team Lead

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994, Amazon started as an online bookstore and has since diversified into various product lines, including electronics, apparel, furniture, and more. The company operates websites in multiple countries and is a leader in online retail, offering services such as Amazon Web Services, Kindle, Audible, and others.

We offer great opportunities for experienced leaders interested in a career in Operations Management. Our roles are designed to develop leaders through challenging field experiences that enhance individual capabilities. Our Operations environment involves managing front-line teams and driving scalable, continuous improvements across Fulfillment Centers, Supply Chain, and Transportation teams.

Role and Responsibilities:

• Understand the business issues and challenges in delivery operations; identify strengths and areas for improvement.
• Map business requirements, analyze workflows, and design solutions with functional specifications.
• Develop and report performance metrics, provide executive updates, and analyze data to improve Customer Experience.
• Apply emerging industry practices to solve business problems.
• Design and implement enterprise-wide programs for performance and cycle time improvements, delivery experience, and financial auditing.

Additional responsibilities may include developing standard operating procedures, setting operational goals, strategic planning, leading teams, and process improvements. Strong stakeholder management skills are essential.

Demonstrated Abilities:

We seek smart, analytical individuals passionate about operations, capable of driving change, building organizations, and leading through others. Candidates should leverage their analytical skills, communication abilities, and strategic thinking.

• At least 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.
• At least 1+ years of experience with performance metrics, process improvement, or lean techniques.

Our inclusive culture empowers Amazonians to deliver excellent results. If you need workplace accommodations during the application process, please visit this link. For regions not listed, contact your Recruiting Partner.