area manager

wagamama; Cardiff; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

30% bonus

Private healthcare

25 days holiday + bank holidays

£200 monthly Wagamama food allowance

Pension 6%

Job summary

wagamama in Wales is seeking an Area Manager to lead nine restaurants, inspiring General Managers to deliver outstanding guest experiences. You will own the area P&L, drive commercial performance and ensure consistent standards across hospitality, food, kitchen and operations. A strong, inclusive leadership style and energy to keep momentum are essential to succeed in this role.

Qualifications

• Proven multi-site leadership experience within hospitality/food & beverage.
• Experience owning an area P&L, budgets and labor.
• Strong commercial judgement and ability to drive growth.
• Track record of developing General Managers or senior site leaders.
• Evidence-based decision making and data-driven improvement.
• Leadership style that is warm, inclusive and performance-driven.

Responsibilities

• Lead, coach, and develop General Managers across nine sites.
• Own area P&L, drive sales, EBIT and sustainable growth.
• Set and maintain hospitality, food, kitchen and ops standards.
• Foster an inclusive culture with strong retention and leadership pipelines.
• Leverage guest, competitor, and local insights to unlock opportunities.
• Lead change while maintaining pace, performance and people.

Skills

Multi-site leadership

P&L ownership

Commercial judgement

Team development

Guest experience

Operational standards

Job description

at wagamama, food is life and we’re here to make every bite count. with over 170 restaurants across the UK and growing, we’ve been serving fresh, vibrant, asian-inspired flavours since ’92. it’s all about good food, good energy and making people feel at home

sound like your kind of challenge?

wales | competitive salary + car allowance + 30% bonus

we’re looking for an area manager to lead nine restaurants across our wales patch

you’ll lead through your general managers, creating brilliant restaurant performance, strong teams and memorable guest experiences

purpose

lead a high-performing area where general managers feel empowered to own their restaurants, teams thrive and every guest leaves with a great wagamama experience. you’ll turn regional priorities into focused action while owning commercial performance, operational standards, people and culture across your nine sites

what you'll own

• lead, coach and develop general managers, building confidence, capability and accountability
• own your area P&L, driving sales, EBIT and sustainable growth
• create consistently brilliant hospitality, food, kitchen and operational standards
• build a caring, inclusive culture with strong retention and a visible pipeline of future leaders
• use guest, competitor and local market insight to unlock opportunities across the area
• lead change and bring business priorities to life without losing pace, performance or people

what you'll need

• proven multi-site leadership experience within a strong hospitality, restaurant or consumer-facing business
• experience leading and developing general managers or senior site leaders
• strong commercial judgement, including ownership of an area P&L, labour and budgets
• a track record of improving performance and building sustainable results through others
• the confidence to coach, challenge and make clear, evidence-led decisions
• a warm, straightforward and inclusive leadership style, with the energy to keep things moving

what’s in it for you

• competitive salary, car allowance and 30% bonus opportunity
• come as you are culture, where individuality is celebrated and everyone has a seat at the table
• £200 monthly wagamama food allowance, so you can enjoy all your favourite dishes on us
• private healthcare cover for your family
• 6% pension contribution
• 25 days holiday plus bank holidays
• discounts across retail, hospitality and leisure, with perks that make life sweeter
• family-friendly pay, including 26 weeks’ full pay plus 13 weeks’ half pay for expectant or adopting parents

nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table because food is the ultimate connector, and here everyone belongs