front of house manager

Wagamama; Dundee; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay

Tips shared with team

Friends & family discount 50%

Free meals on shift

Wagestream access

Parental leave

Pension scheme and discounts

Job summary

Wagamama in Dundee is seeking a front of house manager to lead a vibrant, high-performing restaurant. You will inspire your team, deliver great guest experiences, and keep service flowing smoothly across shifts.

You’ll manage staffing, rostering, and learn the business metrics to optimise labour and performance. The role offers biweekly pay, a bonus, staff meals, and exclusive discounts.

Qualifications

• Experience leading front-of-house teams in a busy restaurant environment.
• Strong guest-service focus with a calm, proactive management style.
• Ability to coach and develop team members and foster a positive culture.
• Skilled in shift scheduling, rostering, and controlling labour costs.
• Comfort with financials of a restaurant, including KPIs and performance metrics.

Responsibilities

• Lead and motivate the front-of-house team to deliver consistent service.
• Collaborate with management to run a high-performing restaurant.
• Resolve guest issues quickly and maintain a positive atmosphere during service.
• Plan shifts and rosters to ensure adequate coverage across peak periods.
• Support Kaizen mindset by identifying small improvements and implementing them.

Skills

Leadership

Guest service

Team development

Shift planning

Labour management

Job description

front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences

what you’ll be doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• nurturing your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
• are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
• have experience in managing labour and rotas, and understand the financial performance of your restaurant
• love to celebrate success with your team, recognising what drives individuals and their needs

what you’ll get

• a culture that backs your growth, wellbeing and individuality
• up to £1,000 annual bonus
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way