Archives assistant, part time

TN United Kingdom; Dudley; On-site; GBP 22,000 - 26,000; Part time

Job summary

An established industry player is seeking a passionate Archive Assistant to engage with the community and support visitors in exploring local history. This role is perfect for those with a love for heritage and customer service, offering a chance to develop skills while working in a vibrant environment. You'll help visitors navigate genealogical sources and ensure a welcoming atmosphere at the Archive Centre. With opportunities for career progression and a supportive team, this position is more than just a job—it's a pathway to growth in the heritage sector.

Benefits

Discounted Gym Membership

Learning and Development Opportunities

Career Pathways with Professional Training

Exclusive Discounts on Villas and Ski Chalets

Discounts Across Retailers (GLL Extras)

25% Off Experiences

20% Off Spa Treatments

Qualifications

• Experience in a customer-facing role with a focus on heritage or library services.
• Ability to assist visitors with genealogical research and archive resources.

Responsibilities

• Welcome visitors into a clean and safe environment at the Archive Centre.
• Assist visitors in discovering resources and services related to local history.

Skills

Customer Care

Communication Skills

Numeracy Skills

Literacy Skills

Genealogical Research

Education

Background in Heritage or Library Studies

Experience in Customer-Facing Role

Tools

IT and Archive Management Systems

Job description

GLL is looking for an Archive Assistant to work 6 hours per week on Saturdays at the Archive Centre on Tipton Road, Dudley.

The service has an excellent reputation for user and community engagement among the local population. Your passion for local history and community engagement will be evident as you assist visitors in discovering the history of their homes, tracking their ancestry from our records, and supporting academic studies and publications.

If you have the skills and ambition to join us as an Archives Assistant, this is a great opportunity. This role offers more than just a job; it’s a career development opportunity.

What you will do

1. Work as part of the team to ensure visitors to the Search Room are welcomed into a clean, safe, and attractive environment with facilities that encourage repeat visits.
2. Recognize and adapt to the diversity of visitors and their aims during their visit.
3. Assist visitors in discovering our resources and services.
4. Demonstrate competence in the use of IT and archive management systems.

What you need:

• A background in heritage, library, research, or experience in a customer-facing role.
• Enthusiasm for helping others and a commitment to customer care.
• Good numeracy, literacy, and communication skills.
• The ability to demonstrate or explain genealogical sources to novice researchers.
• Knowledge of safeguarding children and vulnerable adults, and understanding of security and operations in a public building.

As a leader within the leisure industry, we offer opportunities for career progression and varied job roles.

Benefits of working with GLL:

• A salary of £22,525 per annum (36 hours a week, pro-rata).
• Learning and development opportunities to support your career growth.
• Discounted gym membership for you and your partner.
• A 6-month fixed-term position of 18 hours per week.
• Opportunity to join the GLL Society and participate in decision-making and events.
• Exclusive discounts on villas in Portugal and ski chalets in Bulgaria.
• Career pathways with professional training and development.
• Discounts across thousands of retailers (GLL Extras).
• 25% off Red Letter Days and Buy a Gift experiences.
• 20% off GLL spa treatments and products.