Arboriculture Delivery & Performance Lead

ESPO Trading Limited; East Midlands; Hybrid; GBP 42,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

Generous pension scheme

Competitive pay and leave

Job summary

Nottingham City Council is seeking a Tree Services Analyst to monitor, analyse, and report on the performance and efficiency of arboricultural operations, supporting improvements across internal teams and external contractors.

The ideal candidate will hold Level 4 Arboriculture or above, with contract management and strong customer service experience; DBS check is required, and on‑call rota participation may be needed.

Qualifications

• Level 4 Arboriculture qualification or above.
• Experience with contract management in arboriculture.
• Strong customer service and enquiry management skills.
• DBS enhanced check required for this post.
• Role may require participation in the on‑call rota.

Responsibilities

• Monitor, analyse, and report on the performance and efficiency of Tree Services' arboricultural operations.
• Support continuous improvement across internal teams and external contractors.
• Deliver high standard of customer care while handling multiple enquiries.

Skills

Arboriculture

Contract management

Customer service

DBS check

On-call rota

Education

Level 4 Arboriculture

Job description

Nottingham City Council is seeking a Tree Services Analyst to monitor, analyse, and report on the performance and efficiency of arboricultural operations, supporting improvements across internal teams and external contractors.

The ideal candidate will hold Level 4 Arboriculture or above, with contract management and strong customer service experience; DBS check is required, and on‑call rota participation may be needed.