Arabic-speaking Luxury Travel & Lifestyle Concierge

Ten Group; Liverpool; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Hybrid working

Paid time off

Sabbatical after 5 years

Ten Loyalty Rewards

Remote working opportunities

Travel and entertainment discounts

Job summary

Ten Group is seeking an Arabic-speaking Dedicated Travel & Lifestyle Manager to join our Luxury Lifestyle Management team in the United Kingdom, covering overnight shifts and serving premium clients.

Ideal candidates have expert Arabic and English communication, experience in travel or luxury hospitality, GDS knowledge (Amadeus), and a passion for luxury travel and events. Hybrid/home office options are available within the UK.

Qualifications

• Excellent language skills in professional Arabic and English (written and spoken, C2).
• tertiary qualification or equivalent training, ideally in tourism.
• Several years in travel industry, or at least 3 years in luxury concierge/hospitality/customer service.
• GDS knowledge (Amadeus) and destination knowledge.

Responsibilities

• Act as the first point of contact for premium customers during overnight hours.
• Advise premium customers via phone and email in Arabic and English.
• Process requests end-to-end, including travel arrangements, reservations, gifting, events, and related services.
• Make reservations with restaurants, airlines, hotels, and destination management agencies.
• Prepare tailor-made travel offers and documents, create itineraries, manage visa applications and related admin.
• Inform customers about exclusive promotions and events.

Skills

Arabic language

English language

Customer service

Hospitality

Communication skills

Flexibility

Education

Tourism qualification

Tools

Amadeus GDS

Job description

Ten Group is seeking an Arabic-speaking Dedicated Travel & Lifestyle Manager to join our Luxury Lifestyle Management team in the United Kingdom, covering overnight shifts and serving premium clients.

Ideal candidates have expert Arabic and English communication, experience in travel or luxury hospitality, GDS knowledge (Amadeus), and a passion for luxury travel and events. Hybrid/home office options are available within the UK.